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Texas ID Restrictions Could Prevent Illegal Immigrants in U.S. From Buying, Registering Vehicles
The Texas Department of Motor Vehicles is implementing more stringent photo identification requirements for all vehicle registrations and renewals in an abrupt shift that could shut out immigrants ...
Chubb, The Hartford, Liberty and Travelers Team Up on Surety Tech Co. Launch
Four surety companies—Chubb, The Hartford, Liberty Mutual and Travelers—announced the launch of a technology company that will feature a shared digital infrastructure to advance the surety ...
AM Best Downgrades State Farm Mutual Auto
AM Best has downgraded the financial strength ratings of State Farm Mutual Automobile Insurance Company and its affiliates to A+ from A++, reflecting a revision to Best's assessment of the group's ...
Why Insurance Telematics Integrations Fail
Almost 90 percent of commercial fleets use telematics systems. Yet commercial auto insurance has posted combined ratios above 100 in 12 of the last 13 years.
In recent years, the debate around artificial intelligence has shifted from speculation about future capabilities to urgent conversations about real-world impact. Life could not have been better for Merritt Farren. After a high-level career as Amazon's Associate ... "There was nobody there." That was part of the simple answer Terrence McLean, chief executive officer of SageSure, provided when asked ... Reciprocal insurance exchanges have been increasingly popular in recent years, with third-party investor interest in the fee-for-service businesses that manage RIEs and ... If negotiation is the job, as Ronald Morrison wrote in the first article of this series, then the first offer is often the moment that defines success. Like many legacy sectors, the insurance industry has long relied on structured courses and compliance modules to onboard and train new employees. Such an approach ... Since 2022, the landscape of coverage litigation in U.S. district courts has shifted significantly, signaling new challenges and opportunities for property/casualty ... Consumer expectations are fundamentally reshaping how insurance is delivered and experienced. Rather than purchasing insurance as a separate transaction, today's ... "Everything is a negotiation," says leadership expert John Burrows. Whether you're working on a multimillion-dollar M&A deal, arguing for a better salary during a job ... The fastest way to lose a room is to start talking before you've said anything worth hearing. Whether ... Commercial lines underwriting is at a critical turning point. Traditional models built on manual ... In states such as Florida, Texas and Louisiana that have experienced numerous weather-related challenges and heavy claims activity in the last decade, newly established ... Artificial intelligence (AI) is moving rapidly from experimentation to execution in the property/casualty insurance industry. From AI-driven claims estimation to ... JPMorgan Chase & Co.'s decision to let managers use artificial intelligence for help writing performance reviews stands to bring relief to one of bosses' most dreaded ... Despite devastating California fires causing upward of $40 billion in losses for U.S. property/casualty insurers, the industry still managed an underwriting profit of ... The race to apply AI in P/C insurance often hits a wall, not because of algorithms but because of confusion over data foundations. "Data Lake," "Data Warehouse" and "Data ... Chubb announced that Bill Hazelton has been appointed to Chief Operating Officer for North America Field Operations, effective Dec. 1, 2025. A lack of bad weather isn't always a good thing. It looks like the 2025 Atlantic hurricane season is wrapping up in quiet fashion—aside ...
Artificial Intelligence on Trial: What Recent Lawsuits Reveal About Casualty Exposure
The Good Neighbor
How One MGU Grew Fivefold When Capacity Fled Cat-Prone Property Markets
Why Reciprocal Insurance Exchanges Are Back in Fashion
Berkshire Hathaway Announces Leadership Appointments: New CEO at GEICO
Berkshire Hathaway announced that Nancy L. Pierce has been appointed Chief Executive Officer of GEICO, effective immediately. Pierce currently serves as Chief Operating Officer of GEICO and, since ...
U.S. E&S Outlook No Longer Positive: AM Best
AM Best has revised its market segment outlook on the U.S. excess and surplus lines segment to stable from positive, the rating agency announced in mid-November. The change comes as rates soften and ...
The LA Fires Destroyed 11,000 Homes. Less Than 10% Have Permits to Rebuild
Of the thousands of residents needing to rebuild after this year's California wildfires, Andy Weyman would seem especially well positioned. The TV and stage director had remodeled his Malibu home ...
The Power of the First Offer: Anchoring, Evidence and the Battle for Perception
Suspect Chased 170 Miles Through 4 California Counties Before Escaping into Mexico
In Southern California, where police pursuits are common, this was one for the books. A suspect in an allegedly stolen minivan led authorities on a two-hour, 170-mile (274-kilometer) chase through ...
What Progressive and GEICO Q3 Results Reveal About Auto Insurance Profit, Growth
Analysts' projections of slower growth and smaller underwriting margins ahead for personal auto insurers started to play out ever so slightly in third-quarter results of two giant auto insurers this ...
The Future of Knowledge in Insurance: From Training to AI-Powered Productivity
Rebuilding Negotiation Talent: Why This Skill Is Missing and How to Fix It
Negotiation determines the outcome of nearly every litigated claim in our industry, yet it remains one of the least systematically developed skills inside many claims and defense organizations. After ...
Best Quarter in a Quarter Century: S&P GMI U.S. P/C Q3 Analysis
With a combined ratio of 89.1 for third-quarter 2025, the U.S. property/casualty insurance industry had its best quarter in at least a quarter of a century—and maybe longer, S&P Market ...
Evolving Trends in Coverage Litigation: What Carriers Need to Know
Legal Finance and Insurance: From Confusion to Collaboration
We knew we were important to the insurance industry—but we didn't understand why. After this month's Insurance Insider US Executive Business Club roundtable, it's clear we are not alone in our ...
Getting the Embedded Ecosystem Right
The Art of Negotiation: Benchmark, Bundle, Trade
Breaking News: Neal Not Joining AIG As Previously Planned
In a brief statement, American International Group Inc. said John Neal will not be joining the company as president next month due to personal circumstances. The statement did not elaborate on the ...
Executive Utterances: On Presenting
Insurance a Factor in Rise of Annual Homeownership Hidden Costs to $16K: Report
The average homeowner pays $15,979 per year for insurance, maintenance, and property taxes, according to new research from online real estate platform Zillow and home repair project platform ...
Rebuilding Commercial Lines Underwriting: Smarter, Simpler and More Strategic
Unique Structure of Reciprocal Insurance Exchanges Offers Release Valve on Pressurized Markets
AI in Property/Casualty Insurance: Why Trusted Data Is the Missing Link
Ex-Lloyd’s CEO Lost $17 Million AIG Job After Office Romance
American International Group Inc.'s announcement last week that it was parting ways with incoming President John Neal stunned insurance industry observers and raised questions about what caused the ...
6 Warning Signs for Insurers: How to Anticipate, Respond to Pipe Freezes
The polar vortex and related harsh weather conditions in many parts of the U.S. last winter led to elevated risks of pipe-freeze incidents from the Northeast and Midwest all the way down through the ...
Viewpoint: Beware the Rise in Unproven ‘Brittleness Test’ for Roof Shingle Claims
A few years ago, in the early 2020s, it was not unusual to hear about or even see roofing workers in Florida deliberately manipulating roof shingles to make it appear that the roof was damaged by ...
Viewpoint: Agentic AI Is Coming to Insurance Industry – Much Faster Than You Think
There has been much discussion in the insurance industry about artificial intelligence (AI) and how it can take on mundane, laborious tasks and complete them in a fraction of the time it would take a ...
7 Years of Double-Digit Growth; New Players on Top 25 E&S Insurers List
2024 marked the 7th straight year of double-digit growth for the U.S. excess and surplus lines market, but the top 25 players no longer command 70 percent of the pie, according to a new report. AM ...
Lloyd’s Probing Conduct of Ex-CEO Who Had Been Set to Join AIG
Lloyd's of London is investigating its former chief executive officer, John Neal, who was set to start at American International Group Inc. next month before the company disclosed he's no longer ...
Has InsurTech Funding Found a Floor?
Two separate reports published this month show that while quarterly InsurTech deal counts have plummeted from heights attained in 2021 and 2022, dollar levels invested in InsurTechs have stabilized ...
AI Is Writing Performance Reviews. What Could Go Wrong?
Analysis: State Farm Bolsters Surplus by Freeing Up Billions in Loss Reserves
Demystifying the Data Landscape: Lake, Warehouse and Lakehouse Explained
PwC: Insurance Execs Say Agentic AI Leading Industry Transformation
More than half of insurance executives say generative and agentic artificial intelligence are the technological investments that will have the most transformative impact on the industry over the next ...
Executives on the Move at Chubb, Everest Group
Everest Refocusing as Reserve Charge Hits Earnings; Buying $1.2B ADC
Bermuda-based Everest Group, Ltd. published three announcements yesterday—one detailing a third-quarter income decline, and others describing actions to sharpen the company's focus on its core ...
Aon Launches AI-Enabled Claims Copilot
Debuting in Germany in November, Aon recently launched Aon Claims Copilot, aiming to enhance claims outcomes of clients of the professional service firm through a single, integrated digital platform. ...
Nonstandard Auto Insurers Continue Profit Momentum in 2025: AM Best
The nonstandard auto insurance market in 2025 certainly looks to be maintaining the momentum it gained last year, according to a new report from AM Best. The insurance industry rating agency said ...
Lack of Hurricanes Is Leading to Lack of Experience for Adjusters
Pot Addiction Is Possible — What to Know
Dr. Smita Das often hears the same myth: You can't get hooked on pot. And the misconception has become more widespread as a growing number of states legalize marijuana. Around half now allow ...
Nevada Ransomware Attack Started Months Before Being Discovered: Report
State workers were put on paid administrative leave. Nevada residents couldn't receive their driver's licenses. Employers were unable to conduct background checks on new hires. These were all effects ...
Hong Kong Fire Reveals Contractor Safety Breaches, Residents’ Revolt
Homeowners at the complex destroyed in one of Hong Kong's deadliest fires were incorrectly told by the contractor blamed for the blaze had a clean safety record, documents viewed by Reuters show. ...
California Department of Insurance May Revoke Tesla Insurance Licenses
Elon Musk once promised that the "nightmare" experience of auto accident claimants would turn into a dream with Tesla Insurance. It hasn't, according to California's insurance regulator. Alleging ...
Litigation Finance Hits a Wall After Bets on Huge Gains Falter
Litigation finance is having a bad year. After predicting huge growth as recently as January 2024, the industry is now finding that hedge funds and other sources of capital are pulling back. The ...
Amid Higher Costs, Changing Customer Expectations P/C Insurer Rankings Down Overall
Rising costs and changing customer expectations are driving satisfaction in the insurance and mortgage industry, according to an American Customer Satisfaction Index study. Among the four industries ...
MGAs by the Numbers: Fronting Biz, Non-Affiliated MGAs Drive Growth
Direct premiums written by U.S. managing general agents jumped to over $114 billion in 2024, according to the latest installment of an annual research series on the MGA market. The report titled ...