The most popular articles and news offered by Carrier Management.

The Hardest Part of Innovation in Insurance Isn’t Technology; It’s Culture

The insurance industry is notoriously behind the curve when it comes to innovation. But what explains the gap between insurance and other industries?

U.S. E&S Outlook No Longer Positive: AM Best

AM Best has revised its market segment outlook on the U.S. excess and surplus lines segment to stable from positive, the rating agency announced in mid-November. The change comes as rates soften and ...

Artificial Intelligence Is Rewriting the Rules for Commercial Lines

Commercial lines insurance is changing—not with loud announcements or flashy tech demos, but through quiet, meaningful shifts in how work gets done.

The Power of the First Offer: Anchoring, Evidence and the Battle for Perception

If negotiation is the job, as Ronald Morrison wrote in the first article of this series, then the first offer is often the moment that defines success.

Why Insurance Telematics Integrations Fail

Almost 90 percent of commercial fleets use telematics systems. Yet commercial auto insurance has posted combined ratios above 100 in 12 of the last 13 years.

Unpacking a Consumer Intervenor’s Novel Idea

Homeowners insurance is one of the most heavily regulated industries in the United States. Regulations aim to protect consumers from arbitrary rates and unfair practices and ensure that insurers can ...

Foreign Made Drones Will Be Banned in the U.S.

The U.S. Federal Communications Commission announced on Monday that it is banning imports of all new models of foreign-made drones and critical components, including those from China's DJI and Autel, ...

Artificial Intelligence on Trial: What Recent Lawsuits Reveal About Casualty Exposure

In recent years, the debate around artificial intelligence has shifted from speculation about future capabilities to urgent conversations about real-world impact.

The Good Neighbor

Life could not have been better for Merritt Farren.

After a high-level career as Amazon's Associate ...