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First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
Last month, Tropical Storm Risk issued its first prediction for the 2026 Atlantic Hurricane Season, with three intense and seven total hurricanes expected. The seasonal prediction, which also ...
Reinsurance Program Could Wipe Out Need for Calif. FAIR Plan: Legal Exec
Merritt Farren, a former high-ranking legal executive at Disneyland and Amazon, has launched a bid to become California's next insurance commissioner. His platform ...
Telematics and Trust: How Usage-Based Insurance Is Transforming Auto Coverage
What if your car insurance reflected how you actually drive, not just who you are?
That question is no longer hypothetical.
Convenience often dictates daily choices, as demanding schedules make it easy to rely on packaged snacks or ready-made foods to keep busy households moving. For decades, ... Crum & Forster's (C&F) Accident & Health (A&H) Division proudly celebrated its 25th anniversary, a milestone that reflects just how far we've come. What ... Recently, I spoke with a chief product officer at a large excess and surplus (E&S) company, and he shared his vision for streamlining intake in this way: ... The rapid adoption of artificial intelligence by organizations across all industries is changing the commercial risk landscape; it's time to consider making AI its own ... The line between real and fake is becoming increasingly difficult to discern. Repair estimates, medical records, invoices and damage ... Runaway jury awards, known as Nuclear Verdicts®, have been an escalating problem for years. By our count, between 2023 and 2025, American juries awarded over $71 billion ... Zurich Insurance's bid to buy British insurer Beazley will set the stage for further deals in the sector as buyers jostle for exposure to the lucrative specialty lines market, ... The wave of excitement about artificial intelligence is breaking across virtually every industry. We are discovering in the insurance industry that the current generation ... To begin, I will be provocative. To all my CPO and CHRO colleagues, I suggest that, in the not-too-distant future, we will need to change our job titles from Chief People ... The insurance industry is haunted by a persistent narrative: unless every system is rewritten, replatformed and reimagined by next Tuesday, the enterprise architectural ... Artificial intelligence is becoming a core competency for insurers that want to stay competitive in the face of geopolitical volatility, shifting claims patterns, ... For the last several months, this series has made a deliberate case: Negotiation is not a peripheral activity in insurance litigation—it is the mechanism through which ... Claims leaders are under constant pressure to "do something with AI." Boards want road maps. Competitors announce pilots. Adjusters are overloaded and looking for relief ... When we think about Valentine's Day, we often picture hearts, flowers and romantic gestures. But beneath the surface of this annual ... Severe convective storms (SCS) have become the costliest insured peril of the 21st century, according to an Aon report published in January. For commercial insurers, modernizing front-line underwriting technology is now critical to stay competitive in a fast-moving market where risks and customer expectations ... A first-of-its-kind study shows paid time off is a powerful driver of employee retention. At the height of the "Great Resignation" in ...
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers
The Travelers Companies announced the launch of AI Claim Assistant, a fully agentic intelligent voice service to handle customer claim calls. The service, developed using OpenAI model capabilities ...
Insurify Starts ChatGPT App Allowing Consumers to Shop for Insurance
Online insurance agent Insurify said it has launched a ChatGPT app to allow consumers to compare and shop for insurance. Insurify said the app is the first insurance app in OpenAI's directory. ...
10,000 Travelers Employees Get AI Assistants via Anthropic Partnership
Nearly 10,000 engineers, data scientists, analysts and product owners at Travelers are being empowered with personalized AI assistants, Travelers announced in mid-January. In a joint announcement ...
Earnings Wrap: With AI-First Mindset, ‘Sky Is the Limit’ at The Hartford
In search for clues about property/casualty insurance carrier profit potential and market conditions for 2026, Carrier Management listened to earnings conference calls for six publicly traded ...
Is Risk the Main Ingredient in Ultra-Processed Food?
Lessons From 25 Years Leading Accident & Health at Crum & Forster
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
State Farm reported an underwriting gain of $1.5 billion for its property/casualty businesses in 2025, representing a turnaround from an underwriting loss of more than $6 billion in 2024—and more ...
Machine Learning for Mutuals: What’s Working, What’s Not, and What’s Next
AI Needs Its Own Risk Class: Lockton Re
20,000 AI Users at Travelers Prep for Innovation 2.0; Claims Call Centers Cut
Days after announcing a deal to equip 10,000 engineers and data scientists at Travelers with AI assistants, the insurance company's leader detailed "differentiating domain expertise" around data and ...
CPC Forecast Predicts La Nina Shift Towards El Nino Conditions in Early 2026
There is a 60% chance of a shift in the climate phenomenon known as La Niña towards El Niño in February-April 2026, with the pattern known as ENSO-neutral likely to persist through the Northern ...
How State Farm, USAA Boost Customer Retention: Historic Dividends
While competition in personal auto insurance is rising to levels high enough to dent customer retention at GEICO, a giant mutual insurer and a reciprocal exchange have both tapped into a ...
What Berkshire’s CEO Abel Said About Insurance
Berkshire Hathaway's chief executive had the unusual task of reporting lower 2025 underwriting and investment income for GEICO and other insurance and reinsurance operations in his first report to ...
AI, Data and the Next Phase of Insurance Fraud Defense
Four Practical, Data-Backed Steps for Preventing Nuclear Verdicts®
Zurich Insurance’s Beazley Bid Sets the Stage for More Insurance Deals
Beyond Automation: The Emerging Role for Contextual AI in Insurance
The Future of HR Is AI
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
Liberty Mutual's underwriting results across its businesses came in ahead of targets the company set three years ago when the business was unprofitable, the chief executive reported yesterday, also ...
Experts Say It’s Difficult to Tie AI to Layoffs
The one thing N. Lee Plumb knows for sure, after being laid off from Amazon last week, is that it wasn't a failure to get on board with the company's artificial intelligence plans. Plumb, his team's ...
What Analysts Are Saying About the 2026 P/C Insurance Market
Following in the footsteps of groundhog Punxsutawney Phil, analysts from Fitch Ratings and Morningstar DBRS weighed in with these P/C insurance market forecasts in the past week: "Fitch Ratings ...
Gender Balance as a Business Strategy
The insurance industry is built on assessing risk, yet many companies overlook a critical one: the risk of sameness in leadership. When all decision-makers look and think the same, they're limited in ...
How Modern Is ‘Modern Enough’ for Insurance Applications?
State Farm Mutual to Pay $5B Dividend to Auto Insurance Customers
Today, State Farm Mutual Automobile Insurance Company (State Farm Mutual) announced that a $5 billion dividend will be distributed to auto insurance customers. Recent auto insurance rate reductions ...
Viewpoint: Underwriting at an Inflection Point – The AI Advantage
The U.S. commercial insurance market is demonstrating clear signs of rate fatigue and an overall softening. Since 2017, the industry has experienced increased loss pressures from climate events, ...
Insurance Groundhogs Warming Up to Market Changes
Spring is not around the corner. It's more than a month away, Punxsutawney Phil predicted on Monday. But what is going to happen to conditions in the property/casualty insurance market? What lines ...
Preparing for an AI Native Future
Florida Cargo Theft Ring Busted, Responsible for $7.8M in Losses
Six suspects involved in an organized theft ring responsible for 32 cargo theft incidents and one vessel theft incident have been arrested, according to Florida's Attorney General, James Uthmeier. ...
From Skill to System: The Next Chapter in Insurance Claims Negotiation
Large Scale Cargo Ring Busted in LA, $5M Recovered
A multi-agency investigation led to five arrests last week in a large-scale cargo ring bust, according to a statement from the Los Angeles Police Department's (LAPD) Commercial Crimes Division Cargo ...
’25 Deal Counts Drop, Q4 Values Soar: S&P GMI Insurance M&A Analysis
The North American insurance market experienced a decline in the total number and aggregate value of merger and acquisition deals in 2025 compared to 2024, according to S&P Global Market ...
Why Claims AI Build vs. Buy Decisions So Often Miss the Mark
‘Structural Shift’ Occurring in California Surplus Lines
The Los Angeles wildfires that kicked off 2025 not only sped up a statewide homeowners insurance market pullback, they also played a part in an ongoing reshaping of California's surplus lines market, ...
Real Customer Connections: What Valentine’s Day Teaches Insurers
New Texas Law Requires Insurers Provide Reason for Declining or Canceling Policies
Beginning earlier this year, a new Texas law went into effect requiring insurance companies to provide a reason for declining or canceling an auto or homeowners policy. HB 2067 applies to decisions ...
As SCS Losses Grow, Demex Offers Modeled-Loss Reinsurance
Good Times for U.S. P/C Insurers May Not Last; Auto Challenges Ahead
In their latest report on the U.S. auto insurance market, analysts from S&P Global Market Intelligence predict the strongest overall U.S. property/casualty insurance underwriting results in 18 ...
The LA Fires Destroyed 11,000 Homes. Less Than 10% Have Permits to Rebuild
Of the thousands of residents needing to rebuild after this year's California wildfires, Andy Weyman would seem especially well positioned. The TV and stage director had remodeled his Malibu home ...
NHL Players Will Need to Get Used to Wearing Neck Guards at Olympic Games
There will be a big visual difference between hockey at the Milan Cortina Olympics and the version played in the NHL: Every player is required to wear a neck guard. "I haven't worn a neck guard since ...
Viewpoint: Why Unified Data, Not More Data, Will Decide Insurance’s Next Winners
The role of data across the insurance value chain has evolved noticeably. What was once used primarily for retrospective reporting is now becoming a source of real-time intelligence that shapes daily ...
Modern Underwriting Technology: Decisive Steps to Successful Implementation
Flexible Work Options Still Top of Mind for Job Seekers: Survey
Flexible work arrangements still top job seekers' lists, according to a recent survey conducted by Robert Half. More than 500 HR managers in the United States, surveyed on benefits and perks, found ...
Flood Risk Misconceptions Drive Underinsurance: Chubb
A new survey found three overarching themes that affect the purchase of flood insurance centered on awareness, action and coverage misconceptions, according to Chubb's Flood Risk and Resilience ...
Nationwide Acquiring Renewal Rights for Surety, Fidelity Biz From Main Street America Insurance
Columbus, Ohio-based Nationwide announced yesterday that it entered into an agreement to acquire the renewal rights for surety and fidelity bonds issued by Main Street America Insurance, a unit of ...
Berkshire Hathaway Profit Falls; Insurance Income Lower for GEICO, Other Ops
Berkshire Hathaway said on Saturday operating profit fell in the fourth quarter, reflecting lower income from its insurance operations, and wrote down a longstanding investment in Occidental ...
Insurance Broker Stocks Sink as AI App Sparks Disruption Fears
U.S. insurance broker stocks were pummeled Monday as the launch of an artificial intelligence tool from privately held online insurance shopping platform Insurify sparked fears about the industry ...
More Paid Time Off Keeps U.S. Workers From Quitting: Study