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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims

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The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
How Modern Is ‘Modern Enough’ for Insurance Applications?
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
What Berkshire’s CEO Abel Said About Insurance

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Viewpoints

Opinion: Steps Regulators and Legislators Should Take To End Reverse Competition Abuses

Reverse competition is a major problem in insurance lines like title insurance, credit insurance, and lender-placed insurance—one that is not easy to correct. The beneficiaries of reverse ...

Opinion: Competition Driving Prices to Excessive Levels in Several Specialty Insurance Lines

Competition is driving up prices. No, that's not a typo, and, no, this is not a belated April Fool's column. As a result of a serious insurance regulatory oversight problem in most states, certain ...

The Trouble With Algorithms Behind Driverless Cars, Insurance and More: Viewpoint

Self-driving cars keep killing people. Just in the past few weeks, one crashed into a highway barrier and another ran over a pedestrian. This will inevitably lead to much hand-wringing about the ...

Dispatches From InsurTech Survival Island: Five Takeaways From Statutory Financials (Part 3)

Founders and investors in InsurTech carriers need to prepare themselves—mentally and financially—for a long rough road to profitability, and they need to find reinsurers who are both flexible and ...

Dispatches from InsurTech Survival Island: Five Takeaways From Statutory Financials (Part 2)

Statutory financial statements are painting an unattractive picture for three InsurTechs that have chosen to become real insurers so far. In Part 1 of this three-part article, we revealed that loss ...

Dispatches From InsurTech Survival Island: Five Takeaways From Statutory Financials (Part 1)

"All the insurance players will be InsurTech" is a phrase we have uttered on many occasions in the past few years, but some InsurTechs have chosen to be insurers. Real insurers. Which means they file ...

Stop Thinking Regional vs. National; Start Thinking Smarter About Technology

Regional or national? That's a question producers have long considered when deciding where to place their business—whether to go with a regional company that has close relationships with their ...

How Hippo Insurance Is Putting Homeowners Customers First

Remember when companies like Kayak, Netflix and Amazon quickly upended the travel, entertainment and retail industries? They created streamlined, user-friendly online experiences and found ways to ...

Flying Cars Will Ease U.S. Traffic Congestion in 10 Years: Uber CEO

Flying cars will be zipping across U.S. skies within the coming decade—at least that's what Uber Technologies Inc. Chief Executive Officer Dara Khosrowshahi predicted last month. "There will be ...

Cyber FICO Ratings Could Benefit Insurance Underwriting in Multiple Ways

Nearly 30 years ago the Fair Isaac Corporation ("FICO") first introduced its metric for measuring creditworthiness. Since then, the FICO Score has become a default metric used by countless market ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Laura BoettcherGender Balance as a Business StrategyKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the Mark See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Fixing Claims Negotiation (Part 5)
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