Viewpoints
Broker Perspective: Get Back to Basics
Having recently attended a number of carrier events during which the structure of market contacts, departments and the underwriting process were once again reimagined as new and novel in a "back to ...
Q1 Loss Ratios Unsustainably High for InsurTech Carriers Root and Metromile
Considering differences in "share of voice" commanded by InsurTechs Lemonade and Root, a surprise of first-quarter 2018 is the fact that the Columbus, Ohio-based Root has squeezed past Lemonade in ...
Convergence of Tech and Insurance Will Transform Rather Than Disrupt Industry: Munich Re’s Hochburger
The insurance industry is experiencing a convergence with technology that is transforming the way it develops products, underwrites, prices and sells policies, and services its customers. This change ...
Creating Separation: The Secret Recipe For Building Competitive Advantage
Ours is a competitive industry and in a changing world which has added online multi-carrier marketing, multi-distributional selling (including those who are competing directly with their own ...
How MetLife Is Tracking Customer Sentiment With Analytics
The property/casualty business provides countless examples of initiatives to leverage data and analytics to improve agency relations, new business acquisition, underwriting and rating, and claim ...
Proud To Work In Insurance: Introducing ‘Insurance Flipsides’
Have you ever been asked what you do for a living and found yourself hesitating to answer? Perhaps you bravely declare your line of work and get reactions ranging from general apathy, to eye rolls, ...
The Invigorating Power of Cooking and Exercise: How Erie’s CEO Maintains a Balanced Life
Timothy NeCastro recalled the conversation he had with his wife in 2015, mulling their eventual retirement. It was a sobering one. "Lisa said to me, in as kind a way as she could, that given my ...
For Harford Mutual CEO Linkous, Striking a Yoga Pose Makes All the Difference
For Steven Linkous, 2017 was a very busy year. A 50-year-old married father of two grown sons, Linkous faced plenty of demands in his role as the longtime president and CEO of Harford Mutual. On top ...