Viewpoints
How Hippo Insurance Is Putting Homeowners Customers First
Remember when companies like Kayak, Netflix and Amazon quickly upended the travel, entertainment and retail industries? They created streamlined, user-friendly online experiences and found ways to ...
Flying Cars Will Ease U.S. Traffic Congestion in 10 Years: Uber CEO
Flying cars will be zipping across U.S. skies within the coming decade—at least that's what Uber Technologies Inc. Chief Executive Officer Dara Khosrowshahi predicted last month. "There will be ...
Cyber FICO Ratings Could Benefit Insurance Underwriting in Multiple Ways
Nearly 30 years ago the Fair Isaac Corporation ("FICO") first introduced its metric for measuring creditworthiness. Since then, the FICO Score has become a default metric used by countless market ...
Industry Needs to Join InsurTech Wave to Digitize Insurance: AFL’s Esser
There is a fundamental need for reform and modernization, particularly in the London market. We should be electronically processing all lines of business, not just specialty classes. Of course, we ...
The Content, Not the Technology, Determines the Success of Transformational CX Projects
News about ever-increasing dollars of InsurTech funding can't help but drive property/casualty insurers to seriously consider tech modernization projects to drive growth and efficiency in 2018. That ...
Emerging Tech Deployment Still Rare: Novarica CIO Study
Emerging technologies like artificial intelligence, sensors, robotic process automation, smart home automation, and chatbots are not yet widely deployed among property/casualty insurers, according to ...
Broker CEO Perspective: The State of the Industry and Three Defining Trends for 2018
A tremendous amount of loss was experienced in 2017. From devastating hurricanes, raging wildfires and earthquakes to acts of terrorism, this past year has tested not only the insurance industry but ...
Become a Carrier of Choice for Agents: Five Reasons to Join ID Federation
It's the bane of the modern-day insurance office: keeping track of the many passwords required to log into a myriad of systems and websites. Whenever I talk to anyone in our industry about real-time ...