Claims & Reserving
Ridehailing Services Drive Up Traffic Deaths: University Research
While the era of app-based ridehailing services, such as Uber and Lyft, has been credited with keeping more impaired drivers off the road, increasing job opportunities and offering new levels of ...
The Impact of New Disbursement Options for Insurers
The way we pay people has been changing rapidly over the last five years. We used to write checks to our babysitters and lawn care specialists, and now we just push money via PayPal or Venmo. We pay ...
Argo Group’s Net Income Drops and Combined Ratio Climbs
Argo Group International Holdings Ltd. reported a drop in net income and a spike in its Q2 2019 combined ratio, due to overseas and higher catastrophe losses. At the same time, rate increases helped ...
The Great Hustle: Protecting Insurers From Fraud
Insurance fraud is as old as the insurance industry itself. Efforts to combat fraudulent insurance schemes can be traced back to the Middle Ages, but the menace still persists centuries later. In the ...
How AI Advances ‘No-Touch’ Resolution of Workers Compensation Claims: Opinion
Many human hours are needed to sort, analyze and process workers compensation claims—the vast majority of which are low in value.
The U.S. workers comp ...
How Cyber Insurance Will Reshape Cybersecurity
Cybersecurity is broken. It's a bold statement, but given the increasing frequency of cyber breaches, along with the presence of more varied and evolving threats, there is growing uncertainty about ...
AI Can Transform How Carriers Handle Car Crashes
Crashing your car is a traumatic experience enough in itself, so it is unfortunate for drivers that dealing with their insurance company after the accident can be a lengthy process that often adds ...
3 Ways to Speed Up Claims and Boost Customer Satisfaction
Insurers face three key challenges: They operate in an already crowded marketplace, they have to meet the ever-increasing expectations of consumers, and they face incursions by disruptive tech ...