Claims & Reserving
Blizzard Caused Up to $38 Billion in Estimated Damage, Economic Loss: AccuWeather
The winter storm that brought several feet of snow and blizzard conditions to parts of the Northeast this week resulted in $34 billion to $38 billion in total damage and economic loss, according to a ...
Beyond Automation: The Emerging Role for Contextual AI in Insurance
The wave of excitement about artificial intelligence is breaking across virtually every industry. We are discovering in the insurance industry that the current generation of tools may have the ...
How Carriers Are Pairing AI and Process Discipline to Drive Subrogation Outcomes
For decades, subrogation has been treated as an afterthought. A file closed, a claim paid and only then, sometimes months later, would a carrier's recovery team begin its work. Beyond this, ...
Lack of Hurricanes Is Leading to Lack of Experience for Adjusters
A lack of bad weather isn't always a good thing. It looks like the 2025 Atlantic hurricane season is wrapping up in quiet fashion—aside from Hurricane Melissa, which caused catastrophic damage in ...
Analysis: State Farm Bolsters Surplus by Freeing Up Billions in Loss Reserves
Despite devastating California fires causing upward of $40 billion in losses for U.S. property/casualty insurers, the industry still managed an underwriting profit of $11.6 billion in the first half ...
Insurer Says Tech Services Firms Should Pay for Insured’s Ransomware Damages
ACE American Insurance Co. is suing to recover $500,000 it paid in ransomware damages to a staffing company, claiming cloud computing and cybersecurity firms contracted by its policyholder should ...
Reimagining Homeowners Insurance in the AI-Powered Claims Era
Historically, the insurance claims process was built on paper files, and that infrastructure has not fundamentally changed in more than 100 years. It's long overdue for a refresher. Even as carriers ...
Experts Explain How Agentic AI Is Changing the Way the Collision Industry Functions
The automotive collision industry, like so many other industries, is already tapping into the power and efficiencies of artificial intelligence, but as agentic AI matures, industry experts expect the ...