Is Bad Network Performance Impacting Your Claims Experience?
When insurance customers call to file a claim after a car crash or natural disaster, they expect answers—not a dropped call or buggy application. But IT performance ...
Claims & Reserving
Solving the Claims Puzzle: How Insurers Are Automating One Process at a Time
The insurance industry continues to grapple with the twin pressures of claims inflation and natural catastrophes. While premium increases have helped offset some of these ...
Wildfire Experience Inspires New Contents Claims InsurTech
When Michael Balarezo emerged from the basement office of his Boulder, Colo., home in December 2021, smoke plumes from the nearby Marshall Fire were visible from his ...
As Execs Eye AI for Fraud Detection, Deloitte Predicts Billions in Savings
With a growing share of insurance executives viewing generative artificial intelligence as a tool for streamlining and improving functions like fraud detection, Deloitte predicts that AI technologies ...
Carrier Technology, Logistics Aid LA Wildfire Response
Earlier this year, as residents were evacuated due to wildfires fueled by Santa Ana winds in drought-ravaged parts of Southern California, commercial and personal lines ...
Beyond Automation: How GenAI Informs Next Best Action in P/C Insurance Claims and Underwriting
The insurance industry is increasingly adopting AI to streamline operations, automate tasks and improve customer experiences. But while AI automation, in particular, has ...
RiverStone International to Provide Loss Portfolio Transfer for Zurich Insurance
RiverStone International, the London-based provider of legacy solutions, announced it has signed an agreement with the French branch of Zurich Insurance Europe and Zurich Insurance Co. to provide a ...
WTW Unveils Machine-Led Solution to Enhance Insurance Reserving
Insurance broker WTW announced the launch of ResQ Machine-led Reserving, which WTW describes as a game-changing technology for insurers and reinsurers to enhance accuracy and efficiency in ...
New Gallagher Re-Bitsight Report Identifies Cyber Footprint as Claims Driver
A new report from Gallagher Re has found that cyber insurers could reduce loss ratios up to 16 percent by removing most-at-risk entities. Using independent analysis of cybersecurity performance data ...
Effective Fraud Detection: Leveraging Data at Scale
In an era of digital transformation, the insurance industry faces a growing challenge: managing and leveraging the ever-increasing volume of data that can be used to ...