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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims

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How Modern Is ‘Modern Enough’ for Insurance Applications?
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
What Berkshire’s CEO Abel Said About Insurance

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Industry News

Farmers Insurance Data Breach Could Impact More Than a Million Customers

A recently discovered data breach may impact more than one million customers of Farmers Insurance, warned a recent notification to Maine's attorney general. Farmers Insurance Exchange, Farmers Group ...

Litigation Funder’s Plan to Invest in Law Firms Called ‘Bad Policy,’ With Big Impacts

With more states adding or considering restrictions on third-party funding of lawsuits, one of the largest litigation finance firms is now planning to invest directly in some law firms. "We are ...

Reinsurers Have Made Major Structural Changes to Improve Profits. Will Discipline Last?

Reinsurance underwriting remains disciplined, with terms and conditions and attachment points largely intact, despite signs of rate moderation, according to an AM Best market segment report. During ...

$100B-Plus and Growing: Aon Reports on MGA Market

Aon published a report on the MGA market this week, estimating $109.2 billion in direct premiums written by MGAs in 2024, identifying State National as the biggest MGA-dedicated carrier and ...

State of the Commercial Transportation Insurance Market: Amwins

The fleet market's supply chain issues, added fuel surcharges, and high-dollar claims are reminiscent of 2020, according to the latest Amwins' State of the Market Transportation report. With the full ...

Small Biz Customers Rank Erie, Cincy, PHLY Top Insurers; Industry Scores Flat

According to the latest J.D. Power survey of small business insurance customers, overall satisfaction levels are about even with last year, but a lower percentage say they will definitely stay with ...

Carrier Revenue Growth Expected to Outpace Hiring in Next Year

Approximately 81 percent of insurance companies expect to increase their revenue in the next 12 months, but only about 53 percent expect to increase their staff in that same period, according to a ...

W.R. Berkley Forms Berkley Edge; Tailored to Small, Mid-Sized Biz

W.R. Berkley Corp. announced the formation of Berkley Edge, a new business providing professional liability and casualty insurance for small to mid-sized businesses. Berkley Edge will focus on ...

Markel Insurance Completes Sale of Reinsurance Renewal Rights to Nationwide

Global specialty insurer Markel Insurance reported that it has completed the sale of the renewal rights for its $1.2 billion global reinsurance business to Nationwide. This transaction was previously ...

Another Carrier Sets Up Shop in Florida: Vision Insurance Exchange

Regulators have approved another new property insurer for the Florida market – Vision Insurance Exchange – led by former Florida Peninsula Insurance CEO Roger Desjadon. The Cape Coral-based ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Leslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersLaura BoettcherGender Balance as a Business Strategy See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Fixing Claims Negotiation (Part 5)
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