An Accenture veteran is joining AIG to fill a leadership role within its General Insurance Division. QBE North America appointed a new president, Alternative Markets. Aspen Re named a Tokio Millennium Re executive to become Head of North American Property Catastrophe.


American International Group, Inc. made Accenture veteran John Cusano its new Chief Business & Technology Operations Officer, General Insurance, effective July 1, 2019.

In this new leadership role, Cusano will lead efforts to enhance the General Insurance unit’s business and technology operations infrastructure as well as aligning end-to-end processes with established target operating models. Cusano’s global portfolio in the position will include General Insurance’s Shared Services, Information Technology, Project Management Office and Vendor Management operations.

Cusano will report to Peter Zaffino, president and CEO, AIG General Insurance, and Global Chief Operating Officer, AIG, and serve on the General Insurance Executive Leadership tea. He’ll also be part of the AIG Global Technology Council.

Cusano joins AIG from Accenture, where he spent most of his career serving the insurance industry. He has held a number of leadership positions at Accenture including most recently overseeing its Global Insurance Business. His prior roles included leadership of Accenture’s North American Insurance Business, and Insurance Software Solutions Business. A recognized insurance industry leader, Cusano joined Accenture in 1988.


QBE North America appointed Kris Hill as president, Alternative Markets.

The largest of QBE North America’s four business groups, Alternative Markets includes QBE’s Program business, its Affiliated Agent Personal Lines Business, and its wholly owned Westwood Insurance Agency subsidiary.

Hill joined QBE in January 2017 as Chief Financial Officer, and has more than 25 years of experience in customer-facing insurance operations and financial leadership positions. Before QBE, Hill most recently served as executive vice president, Field Operations, at Liberty Mutual, Surety, after having served in various executive positions at Liberty Mutual Surety and Liberty Mutual Safeco Insurance. She previously held several positions of increasing responsibility in accounting, finance and operations at Safeco Corporation, Northstar Communications, and Aetna Life & Casualty.

In her new role, Hill will remain a member of the QBE North America Executive Committee, reporting to QBE North America Chief Executive Officer, Russell Johnston. Christopher McGrath, Senior Vice President, Financial Planning and Analysis will serve as interim Chief Financial Officer and also report to Russell Johnston as an acting member of the North America Executive Committee.


Aspen Re, the reinsurance segment of Aspen Insurance Holdings Limited, named Meredith Head as Head of North American Property Catastrophe.

Head a veteran of Tokio Millennium Re, will work together with Andrew Mellor, Head of International Catastrophe, and lead Aspen Re’s property catastrophe treaty reinsurance strategy as well as its Bermuda’s property treaty business.

Head will report to Christian Dunleavy, chief underwriting officer of Aspen Re and Chief Executive Officer of Aspen Bermuda Limited.

Head joins Aspen Re from Tokio Millennium Re where she was senior vice president, Property Catastrophe Underwriting. Before joining Tokio Millennium Re in 2008, she spent 11 years as vice president and Deputy Manager, Property Catastrophe Underwriting, at Partner Re.

Head will be based in Bermuda and starts at Aspen Re in September 2019.

Sources: AIG, QBE North America and Aspen Re

Topics Property AIG