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Mythos Proportions
In late March, rumors of a new Anthropic Claude AI model called Mythos triggered a sudden sell-off in cybersecurity stocks. Panic mounted weeks later when the company confirmed that the software was ...
Making Decisions Under Pressure in Complex Risk Environments
Insurance leaders say today's risk environment is creating challenges that are more difficult to predict than ever before. This is leading insurers to rethink how they assess risk and make the right ...
How We Did It: How a 150-Year-Old Mutual Transformed Culture to Drive AI
Chubb made headlines in December 2025 when it announced a 20% headcount reduction tied to AI automation. Around the same time, the CEO of a regional mutual carrier in Indiana made the opposite bet. ...
Solving the Right Problem: Customer Experience Starts With People
InsurTech has helped the insurance industry move forward in its race toward innovation, but industry leaders are cautioning insurers not to let excitement around new technology get ahead of them. "As ...
From ‘FBI Claims Handling’ to AI-Assisted Workflows
Claims leaders are increasingly turning to artificial intelligence to modernize operations, but how do they balance automation with human touch to ensure customer needs are being met? "The ...
A $10.5 Trillion Cyber Problem: Whose Risk Is It Anyway?
Does an estimated $10.5 trillion in damage costs related to cyber crime around the globe really represent an opportunity that the insurance industry should be tackling? The question came up during ...
Exclude It, Harness It, Get Greedy: McGavick’s Take on Insurers’ AI Playbook
Mike McGavick, the former chief executive of XL Group and Safeco Insurance, sees exciting possibilities ahead for AI to refocus the insurance industry on the problems it is designed to solve. But ...
Beyond Consensus: The Leadership Advantage Insurance Execs Need Now
In the insurance industry, consensus can feel comfortable. Committees review the data. Stakeholders weigh in. Risk is analyzed from every angle. Discussions continue until everyone is aligned. But ...