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The Race for California Insurance Commissioner: Meet Jane Kim
Democrat Jane Kim, an attorney and consumer advocate, served on San Francisco's Board of Supervisors from 2011 and 2019. She has also run for state Senate and for San Francisco mayor. Her plans ...
Executive Viewpoint: One AI Won’t Save You
The property/casualty insurance industry has made artificial intelligence a top strategic priority for three consecutive years. It has invested accordingly. And it has, by most objective measures, ...
The Big Dog Is Off the Tech Porch: State Farm as ‘Next Gen Good Neighbor’
You'd have to roll back the calendar a few decades to find a time when competitive moves by the nation's biggest auto and home insurer were described with the phrase, "The big dog is off the porch." ...
How Your ORSA Can Be Retooled for a Competitive Advantage
As a carrier executive, you probably don't get excited at the thought of complying with regulations like the Own Risk Solvency Assessment, commonly known as ORSA. It's understandable. Your primary ...
Severe Convective Storm Losses Surge
Severe convective storms (SCS) were once referred to by the insurance market as a secondary peril. This classification has since changed to "frequency peril," as in recent years they drove over $50 ...
The Insurance Affordability Squeeze: Why Auto Carriers Are at an Inflection Point
For many drivers, auto insurance has quietly become one of the fastest‑rising household expenses—one they can no longer absorb without trade‑offs. A combination of more volatile weather, higher ...
Fostering Talent Growth Through Generational Knowledge Transfer
The insurance workforce is undergoing a fundamental shift. Aging demographics, evolving employee expectations, and accelerating technology adoption are converging. For insurers and brokers, this ...
The Adjuster Role Is Changing, and Training Needs to Account for It
The insurance industry has invested heavily in technology to improve the efficiency and thoroughness of claims operations. And it's working. AI and automation are absorbing routine tasks that once ...