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Highlights

  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
New FAA Protocol Addresses Helicopter, Plane Safety at Airports

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The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
How Modern Is ‘Modern Enough’ for Insurance Applications?
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U.S. Home Insurance Prices Set to Keep Rising With Severe Weather
Iran War Potentially Raises Exposures for Terrorism, Political Violence Underwriters
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  • Rating Agencies
State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Complete, unrestricted access to the popular CarrierManagement.com website, which provides insurance company C-suite executives with daily news, white papers, advice, instruction and editorial on how to manage insurance companies more efficiently and more effectively.

Boardroom Agenda

  • 10 Do’s and Don’ts of a Smart ORSA Report
  • ‘Can’t Cut to Greatness’: Wilson Lays Out Simple Strategy for Markel E&S
  • Buffett to Step Down Following Six-Decade Run Atop Berkshire
  • Trump’s SEC Leader Shifts Power From Investors to Boardrooms
  • Markel’s Board Commencing Review of Go-Forward Business Structure
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CEO / Chief Executive

  • AmFam Reports Underwriting Profit, Top-Line Decline for 2025
  • What Berkshire’s CEO Abel Said About Insurance
  • 10 Do’s and Don’ts of a Smart ORSA Report
  • Insurance Groundhogs Warming Up to Market Changes
  • Earnings Wrap-Up: Expanding Geographies. But First, Underwriting Profit at Selective
More on CEO / Chief Executive

CFO / Financial

  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis
  • AmFam Reports Underwriting Profit, Top-Line Decline for 2025
  • State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
  • How to Keep CFOs From Leaving: Study
More on CFO / Financial

Underwriting

  • Getting to the How and Why: AI Shows Its Work
  • P/C Statutory Results: The Highs and The Lows
  • State Farm’s California Homeowners Rate Request: It’s Settled — Almost
  • What Berkshire’s CEO Abel Said About Insurance
  • State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
More on Underwriting

CTO / Technology

  • The List Is Growing: More Insurance Apps on ChatGPT
  • Burning Out: AI Fuels Six-Day Workweeks for Cybersecurity Leaders
  • The Decision-Native Insurer
  • How Modern Is ‘Modern Enough’ for Insurance Applications?
  • Why Claims AI Build vs. Buy Decisions So Often Miss the Mark
More on CTO / Technology

Risk

  • New FAA Protocol Addresses Helicopter, Plane Safety at Airports
  • U.S. Auto Safety Agency Deepens Probe into Tesla’s Self-Driving Technology
  • Questions Surround California DMV’s Lack of Reckless Driver Investigations
  • Vehicle Thefts in the U.S. Declined Nearly 25% Last Year: NICB
  • Spring, Climate Change, Jet Stream Drives Wild Weather Hitting U.S.
More on Risk

Brand Management & Sales

  • The List Is Growing: More Insurance Apps on ChatGPT
  • Real Customer Connections: What Valentine’s Day Teaches Insurers
  • Insurance Broker Stocks Sink as AI App Sparks Disruption Fears
  • Six Forces That Will Reshape Insurance in 2026
  • Aon Adds to List of Brokers Suing Howden US for Alleged Poaching, Theft
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Investment Officers

  • Nearly Half of 100 Largest P/C Insurers Destroy Value: ACORD
  • What Buffett Said: Quotes from 2025 Berkshire Hathaway Annual Meeting
  • 15% of W.R. Berkley Shares Being Acquired by Mitsui Sumitomo Insurance
  • Domestic Politics, Not Inflation, Worry Insurance Co. Investment Pros
  • Two Sigma’s Feuding Founders Step Down, New CEOs Taking Over
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Claims / Legal

  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis
  • Nine Claims Trends to Watch Through the Rest of 2026
  • Carriers Using AI for Claims but Adoption Is Fragmented, Report Shows
  • Carriers See Higher Claims Severity Amid Medical, Social Inflation and Growth in AI‑Generated Fraud
More on Claims / Legal

Talent Management

  • How to Make Performance Evaluations More Accurate
  • Study Shows Limits of Multitasking
  • Family-Friendly Workplaces Are Great − But ‘Families of 1’ Get Ignored
  • Study: AI May Be Tempering Insurer Hiring
  • More Paid Time Off Keeps U.S. Workers From Quitting: Study
More on Talent Management

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Latest

  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis
  • New FAA Protocol Addresses Helicopter, Plane Safety at Airports
  • U.S. Auto Safety Agency Deepens Probe into Tesla’s Self-Driving Technology
  • Questions Surround California DMV’s Lack of Reckless Driver Investigations
  • U.S. Home Insurance Prices Set to Keep Rising With Severe Weather

Contributors

Daniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersLaura BoettcherGender Balance as a Business StrategyKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationGary McGeddyLessons From 25 Years Leading Accident & Health at Crum & Forster See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
The Progressive CorporationPGR$202.68up+0.75%
Enact Holdings, Inc.ACT$40.64up+0.54%
NI Holdings, Inc.NODK$13.02up+0.46%
Safety Insurance Group, Inc.SAFT$72.40up+0.46%
Root, Inc.ROOT$44.74up+0.34%
Company Symbol Close 1 Day Chg
TWFG, Inc.TWFG$18.22down-6.37%
Goosehead Insurance, Inc.GSHD$42.21down-6.20%
Kinsale Capital Group, Inc.KNSL$326.72down-6.20%
James River Group Holdings, Inc.JRVR$6.06down-5.46%
Kingsway Financial Services Inc.KFS$10.22down-4.84%
* As of March 19, 2026; Source: S&P Global Market Intelligence
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Headlines

  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
  • 20,000 AI Users at Travelers

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