Technology & Analytics
AI in Property/Casualty Insurance: Why Trusted Data Is the Missing Link
Artificial intelligence (AI) is moving rapidly from experimentation to execution in the property/casualty insurance industry. From AI-driven claims estimation to predictive underwriting and fraud ...
Viewpoint: Agentic AI Is Coming to Insurance Industry – Much Faster Than You Think
There has been much discussion in the insurance industry about artificial intelligence (AI) and how it can take on mundane, laborious tasks and complete them in a fraction of the time it would take a ...
The Future of Knowledge in Insurance: From Training to AI-Powered Productivity
Like many legacy sectors, the insurance industry has long relied on structured courses and compliance modules to onboard and train new employees. Such an approach measures training success by ...
Why Insurance Telematics Integrations Fail
Almost 90 percent of commercial fleets use telematics systems. Yet commercial auto insurance has posted combined ratios above 100 in 12 of the last 13 years. The paradox deepens when you examine the ...
Artificial Intelligence on Trial: What Recent Lawsuits Reveal About Casualty Exposure
In recent years, the debate around artificial intelligence has shifted from speculation about future capabilities to urgent conversations about real-world impact. On one end of the spectrum, ...
When Employee AI Adoption Stalls Out, Workplace Influencers Get Called In
At software maker ServiceNow Inc., learning and development executive Jayney Howson leads a small team responsible for getting 28,000 employees trained on artificial intelligence over the next three ...
Are Your Risk Prediction Models at Risk of Falling Asleep at the Wheel?
Risk models aren't just actuarial artifacts anymore; they're strategic assets. Or at least, they should be, and the use of AI is accelerating the opportunities. According to PwC's 2024 Global Risk ...
20 Years Later, Hurricane Katrina’s Impact Echoes in Models, Mitigation and Reforms
Twenty years after Hurricane Katrina swamped parts of Louisiana and Mississippi, the property insurance sector is better prepared for another catastrophic storm and the litigation that may follow, ...