How to Be Strategy-Focused: The Balanced Scorecard Explained
While a transformation is a daunting task for any carrier, American Modern used a tool known as Kaplan and Norton's Balanced Scorecard and Strategy to map out the way ...
Technology & Analytics
Verisk, CCC Partner to Thwart Auto Insurance Fraud
Earlier this month, CCC Intelligent Solutions Inc. and Verisk Analytics Inc. announced a strategic alliance leveraging their technologies to enhance claims analytics. Their first project is the ...
How Much Should Insurers Trust AI Chatbots?
Whether it's underwriting, claims or customer service, it seems that artificial intelligence is top of mind for the insurance industry right now. William Bennett, partner at law firm Saxe, ...
AI Can Be a ‘Virtual Assistant’ for Claims Adjusters
Claims adjusting resonated with Gia Sawko. Throughout her 30-year insurance career, she's viewed adjusters as people who make others whole again. While working as the managing director of global ...
Executive Viewpoint: Realizing the Benefits of Predictive Models, AI for Cat Claims
Being a claims professional in today's world is much more complex compared to the past 10 years — or even just five.
The insurance ...
AI Pioneer Says Its Threat May Be ‘More Urgent’ Than Climate Change
Artificial intelligence could pose a "more urgent" threat to humanity than climate change, AI pioneer Geoffrey Hinton told Reuters in an interview on Friday.
There is a lot of talk about the insurance industry being slower to adopt new technologies such as artificial intelligence, but Counterpart CEO Tanner Hackett and Socotra ... Have you ever wondered what happened to the people who appeared on Carrier Management covers in the years since we profiled them? We sure ...
How Insurers Can Harness the Power of AI
Telematics Master Class: How Progressive Offers Competitive Prices
During an investor conference last week, Progressive's leader revealed some subtle wording changes to the company's purpose and vision. Unchanged, however, are four pillars of Progressive's strategy, ...
Where Are They Now?
Cambridge Mobile Telematics Acquires European Telematics Company Amodo
Cambridge Mobile Telematics, a telematics service provider, announced that it has acquired Amodo, a telematics company based in Europe. The acquisition brings together two telematics companies with ...