CTO / Technology
Acrisure to Lay Off 400 Employees; Cites Tech Advances, AI Integration
Acrisure announced it will implement layoffs to its accounting workforce beginning in early 2026, citing advancements in technology and artificial intelligence. The company said 400 employees will be ...
High Demand for Gen AI Insurance; Buyers Say They’ll Pay More: Report
A new survey of corporate insurance buyers reveals widespread interest in buying insurance to cover Gen AI risks—and a willingness to pay up 10-20 percent more in organization-wide insurance ...
AI Lets Call Center Agents Focus on Customers
Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes ...
Insurance AI Pilots Without a Framework Are Risky Business
The insurance landscape is complex for many reasons. There are a multitude of products, riders and needs. Insurance is sold through four channels: company-tied agents (captive), multi-carrier brokers ...
How Gen AI Is Transforming NAIC Reporting Compliance
U.S. insurers face significant operational and compliance challenges as they adapt to evolving NAIC reporting requirements.
With updates ...
AI for Policy and Claims: Should Insurers Build or Buy?
More insurers are dipping their toes into the AI pool. In fact, 57 percent of insurance organizations think AI will be the most important technology over the next three years. But a lot of that ...
Agentic AI Is Coming. Insurers Can Help Boost Adoption
When people talk about the forces driving AI innovation, the spotlight usually falls on tech giants and research labs. These institutions may build the models and release the breakthroughs, but ...
InsurTech Investment Hits $60B Milestone But Pales AI Figures
Artificial intelligence is quickly reshaping the insurance landscape, and Gallagher Re's global head of InsurTech, Andrew Johnston, warned in the company's latest Global InsurTech Report that this ...