NJM Insurance Group’s President and Chief Executive Officer Mitch Livingston, will retire on July 31, after 19 years at the company, including the past seven as its leader.

The company’s board of directors has selected Carol Voorhees, NJM’s executive vice president and chief operating officer, to succeed Livingston.

Voorhees joined NJM, based in Trenton, New Jersey, in 1996 as a systems analyst. In 2018, the board of directors elected her senior vice president and chief information officer, and she joined the company’s executive leadership team. Voorhees was named executive vice president & chief operating officer in 2024.

In a media statement, Edward Stern, Chair of NJM’s Board of Directors praised Livingston’s skillful leadership during what he described as “the most transformational period in the company’s history, expanding its products and geographic footprint to become a full-service, multi-line regional carrier.”

“Throughout the expansion, NJM remained focused on its policyholder service mission,” Stern said, noting that he was grateful for Livingston’s leadership and commitment to serving policyholders, ” especially during the unprecedented COVID pandemic.”

Related article: Livingston wrote about the experience of leading through COVID for Carrier Management in the article, ” Leading Through a Storm With No Clear End.”

Stern also highlighted the experience that Voorhees will bring to the new role in promoting innovation, as well as her commitment to NJM’s policyholders, stating that she was the board’s unanimous choice to succeed Livingston as CEO.