The Travelers Companies said it has started using artificial intelligence to offer business customers virtual and onsite ergonomic assessments.
Travelers, which is based in Hartford, Conn., claims to be the first insurance carrier to provide the service.
According to the insurer, the new offering combines AI-based technology and ergonomic research to quickly analyze a smartphone video of a worker performing a task and identify movements and postures that could cause injuries. Then, the software quantifies the risk and produces a report that helps a Travelers ergonomics professional develop a response/solution to help keep the worker safe.
Marty Henry, senior vice president of Risk Control at Travelers, said in prepared remarks that the AI can help reduce the time spent assessing problems “from days to hours, enabling our specialists to focus their attention on developing tailored workplace improvements for our customers.”
Ergonomic assessments can be used to assist businesses of all sizes in establishing processes that enhance workplace safety, Travelers said. The insurer added that making appropriate adjustments can help reduce the frequency of common injuries and better control workers compensation costs.