Beyond RPA: Why Insurers Need to Catch the IPA Wave

The insurance business is fueled by documents—contracts, policies, appraisals, claims, proposals, compliance requirements, customer service logs and more. These pieces of content make up over 80-85 ...

Let’s Chat: Bot Invasion in P/C Insurance

The use of chatbots by property/casualty insurers is growing but still limited. While only about 13 percent of P/C carriers have currently deployed this emerging technology, over 25 percent have a ...

Hey (Re)insurers: Don’t You Mean (Insure)tech?

Every publication that reports on insurance these days is divided into at least two camps: the "InsurTech" camp on one side and the "insuretech" devotees on the other. Yes, there are even more ...