Technology & Analytics
Meet the New AI Coworker Who Won’t Stop Snitching to Your Boss
The Slack messages began arriving at 5:47 a.m. on a recent Monday. Three sales proposals had gone out the previous week and none of the team members had scheduled follow-ups. The reminders were ...
How Insurance Leaders Can Leverage AI Without Sacrificing Trust
Advances in AI, especially Gen AI and Agentic AI, are creating significant opportunities but also sharpening a critical question for insurers: just because a process can be automated, should it be? ...
Is Commercial Auto Having Its ‘Sprinkler Moment’?
The commercial auto insurance industry may be approaching a tipping point, and dashcams are at the center of it. Telematics-based safety programs are increasingly embedded in commercial auto ...
Getting to the How and Why: AI Shows Its Work
For years, the most pressing questions surrounding artificial intelligence solutions for insurance underwriting concerned accuracy. In a sector where margins are thin and exacting calculations ...
Carriers Using AI for Claims but Adoption Is Fragmented, Report Shows
Excitement about adopting artificial intelligence technology is palpable in the insurance industry, but the reality is that while most carriers use artificial intelligence technology, few use AI at ...
Study: AI May Be Tempering Insurer Hiring
The share of insurance companies planning to maintain their current staff size over the next 12 months has reached a 15-year high, while just 7% of insurers plan to reduce headcount in 2026. Aon and ...
How Artificial Intelligence Is Changing Cyber Risk in 2026
Artificial intelligence will continue to significantly change the cyber insurance landscape in 2026 by empowering attackers and defenders alike, experts say. "AI will fundamentally reshape cyber ...
The Decision-Native Insurer
The insurance industry is on a treadmill of continuous turning points. Four years into insurer AI experimentation, carriers are discovering that technology alone doesn't rewire an institution. ...