ACORD Study Results: Loser Lessons

As for the waning carriers, why did they wane? Why didn't they grow and why did they achieve inferior economics? Pieroni said there are a number of reasons but the top ones include inability to ...

Beyond RPA: Why Insurers Need to Catch the IPA Wave

The insurance business is fueled by documents—contracts, policies, appraisals, claims, proposals, compliance requirements, customer service logs and more. These pieces of content make up over 80-85 ...

Let’s Chat: Bot Invasion in P/C Insurance

The use of chatbots by property/casualty insurers is growing but still limited. While only about 13 percent of P/C carriers have currently deployed this emerging technology, over 25 percent have a ...