ace_logo_1ACE Ltd., on track to acquire The Chubb Corp. in a $28 billion deal, has named more executives to the post-merger leadership team for its North America Insurance division.

The appointments include both veteran ACE and Chubb executives, and they’re scheduled to become effective after the merger closes in the 2016 first quarter. Plans call for keeping the Chubb name for the combined company.

Here are the new appointments:

  • Jeffrey J. Miller will serve as executive vice president, senior claims officer, North America – casualty, workers compensation and accident & health. Right now, he’s senior vice president, worldwide third-party claim manager and senior claim legal officer for Chubb.
  • Douglas Poetzsch is the new executive vice president, senior claims officer, North America – property and professional liability. Currently, he’s executive vice president and head of North American Claims for ACE.

The pair will have executive responsibility for claims management for the North America Insurance division, which will be led by John Lupica, the soon-to-be vice chairman of the new Chubb group and co-president of the North America Insurance division, and Dino Robusto, who will be executive vice president of the new Chubb Group and co-president of the North America Insurance division. Specifically, they’ll oversee execution of the company’s broader claims strategies for its six major business units, including National Accounts, Middle Market, Small Commercial, Personal Insurance, Wholesale/Excess and Surplus Lines, and Agriculture.

Additionally, Miller and Poetzsch will be responsible for establishing claims processes and protocols required to serve policyholders and the company’s distribution network of agents and brokers. They’ll report to Robusto and Frank Lattal, chief claims officer for ACE Group, who as previously announced will continue to serve in that role.

ACE said its North American claims organization will be organized by major product line into four major areas or “towers”: property, casualty, professional liability, and workers compensation and A&H. The executives leading each area will be responsible for claims adjudication details in their respective spheres including claims quality, execution of the company’s claims strategy including delivery of superior claims service, establishing best practices and claim outcomes.

Here are the major appointments within this level:

  • William Turnbull Jr. will serve as senior vice president and lead the Property Technical Practice Tower. Turnbull will be responsible for commercial property claims and also oversee most high-net-worth personal lines homeowner property and first-party automobile claims. Right now, he’s senior vice president, worldwide first-party claim manager for Chubb.
  • Norm Rafsol will serve as executive vice president and lead the Professional Lines Technical Practice Tower. He’s an ACE executive at present – executive vice president, senior claims officer, professional risk claims.
  • Jeff Block will be senior vice president and lead the Workers Compensation and A&H Technical Practice Tower. Currently, he’s senior vice president, senior claims officer, workers compensation and A&H claims for ACE.
  • Miller, meanwhile, will lead the Casualty Technical Practice Tower in addition to serving as senior claims officer. As well, he’ll be responsible for the North American House Counsel, Chubb’s captive law firm that will be integrated with the combined company.

Source: ACE Ltd.

Topics Mergers & Acquisitions Claims Workers' Compensation Property Chubb