Members Only Content
The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
Here's an uncomfortable truth: the same user-centered design practices that built Apple, Google, Amazon and their peers into companies collectively worth over $10 trillion barely exist in insurance. ...
How Artificial Intelligence Is Changing Cyber Risk in 2026
Artificial intelligence will continue to significantly change the cyber insurance landscape in 2026 by empowering attackers and defenders alike, experts say. "AI will fundamentally reshape cyber ...
Cyber Insurance Faces a Turning Point in 2026 as Soft Market Pressures Grow
The 2026 cyber market is already challenging, and how insurers face these challenges will be a turning point for the industry, according to Coalition CEO Joshua Motta. "2026 is going to be a very ...
The Decision-Native Insurer
The insurance industry is on a treadmill of continuous turning points. Four years into insurer AI experimentation, carriers are discovering that technology alone doesn't rewire an institution. ...
As SCS Losses Grow, Demex Offers Modeled-Loss Reinsurance
Severe convective storms (SCS) have become the costliest insured peril of the 21st century, according to an Aon report published in January. This phenomenon is reshaping the property/casualty ...
Four Practical, Data-Backed Steps for Preventing Nuclear Verdicts®
Runaway jury awards, known as Nuclear Verdicts®, have been an escalating problem for years. By our count, between 2023 and 2025, American juries awarded over $71 billion in nuclear verdicts. The ...
Why Claims AI Build vs. Buy Decisions So Often Miss the Mark
Claims leaders are under constant pressure to "do something with AI." Boards want road maps. Competitors announce pilots. Adjusters are overloaded and looking for relief wherever they can find it. In ...
From Skill to System: The Next Chapter in Insurance Claims Negotiation
For the last several months, this series has made a deliberate case: Negotiation is not a peripheral activity in insurance litigation—it is the mechanism through which nearly every outcome is ...