Members Only Content
Beyond Automation: The Emerging Role for Contextual AI in Insurance
The wave of excitement about artificial intelligence is breaking across virtually every industry. We are discovering in the insurance industry that the current generation of tools may have the ...
10 Dos and Don’ts of a Smart ORSA Report
My conversations with carrier CEOs, CFOs, and CROs about enterprise risk management and ORSA--Own Risk and Solvency Assessment—tend to go down the path of strict compliance and a sense of ...
The Future of HR Is AI
To begin, I will be provocative. To all my CPO and CHRO colleagues, I suggest that, in the not-too-distant future, we will need to change our job titles from Chief People Officer/Chief Human ...
AI, Data and the Next Phase of Insurance Fraud Defense
The line between real and fake is becoming increasingly difficult to discern. Repair estimates, medical records, invoices and damage photos can be created with inexpensive, at-home AI setups and ...
Is Risk the Main Ingredient in Ultra-Processed Food?
Convenience often dictates daily choices, as demanding schedules make it easy to rely on packaged snacks or ready-made foods to keep busy households moving. For decades, those snacks have largely ...
Reinsurance Program Could Wipe Out Need for Calif. FAIR Plan: Legal Exec
Merritt Farren, a former high-ranking legal executive at Disneyland and Amazon, has launched a bid to become California's next insurance commissioner. His platform focuses on stabilizing the state's ...
Machine Learning for Mutuals: What’s Working, What’s Not, and What’s Next
Recently, I spoke with a chief product officer at a large excess and surplus (E&S) company, and he shared his vision for streamlining intake in this way: "Straight-through processing a third, ...
Lessons From 25 Years Leading Accident & Health at Crum & Forster
Crum & Forster's (C&F) Accident & Health (A&H) Division proudly celebrated its 25th anniversary, a milestone that reflects just how far we've come. What began as a small, scrappy ...