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How Insurance Leaders Can Leverage AI Without Sacrificing Trust
Advances in AI, especially Gen AI and Agentic AI, are creating significant opportunities but also sharpening a critical question for insurers: just because a process can be automated, should it be? ...
From Volatility to Value: How Carriers Can Build Durable Growth
Growth has returned to the boardroom agenda for insurers, but this time under far less forgiving conditions. Softening property and casualty premiums, rising social inflation, tighter capital, ...
How Insurance Can Turn Maintenance Into Measurable Competitive Advantage
Research estimates the accumulated cost of deferred maintenance across U.S. public infrastructure alone at $1 trillion. That figure captures only what governments own and track. The exposure across ...
Is Commercial Auto Having Its ‘Sprinkler Moment’?
The commercial auto insurance industry may be approaching a tipping point, and dashcams are at the center of it. Telematics-based safety programs are increasingly embedded in commercial auto ...
Four Moves That Will Keep Midsize Mutuals Competitive
Mutual insurers have always done something the industry at-large can't: They've put discipline and policyholder trust at the center of the business. That foundation builds consistency and stability ...
The Enemy Within: Insider Threats Are Hard to Detect, Harder to Predict
Executives still talk about insider threats as if the danger begins and ends with a disgruntled employee stealing data on the way out. But the modern version of the problem is far less theatrical and ...
Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
"Overdone," Goldman Sachs calls the average 9% drop of insurance brokers' stock last month. The selloff was attributed to news that technology firms Tuio and Insurify will offer a GenAI-powered ...
Getting to the How and Why: AI Shows Its Work
For years, the most pressing questions surrounding artificial intelligence solutions for insurance underwriting concerned accuracy. In a sector where margins are thin and exacting calculations ...