Negotiation by Design: Why Writing Beats Talking
In the modern litigation environment, negotiation is no longer a soft skill. It is the dominant process by which 99% of litigated claims resolve. This reinforces the ...
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Five AI Trends Reshaping Insurance in 2026
Insurers are famously slow to sign on to emerging trends and technology. This cultural tendency to take the long view is often helpful, as actuarial science plays out ...
Why ‘Good Enough’ Is Killing Insurance: The Hidden Cost of Satisficing
Organizations routinely acknowledge crises, commission studies, launch initiatives — and change almost nothing. This pattern has a name.
How Insurers Can Avoid Post-Merger Technology Failure
M&A transactions remain one of the most powerful levers for insurers seeking growth, diversification and operational scale.
Insurance carriers are operating in a period of structural volatility. Catastrophe events are more frequent and severe, customer expectations continue to rise, ... Commercial lines insurance is changing—not with loud announcements or flashy tech demos, but through quiet, meaningful shifts in how work gets done. Managing general agents account for over $100 billion in annual premium, or 10 percent of the total property/casualty market—and their share continues to grow. ... The insurance industry is notoriously behind the curve when it comes to innovation. But what explains the gap between insurance and other industries? In Part 2 of a series of articles on innovation in insurance, "The Hardest Part of Innovation in Insurance Isn't Technology; It's Culture," Haden Kirkpatrick offers some ...
Adapting Insurance Talent Models for a More Volatile, Tech-Driven Market
Artificial Intelligence Is Rewriting the Rules for Commercial Lines
Examining 5 Key Factors Fueling MGA Growth—and Emerging Challenges Ahead
Unpacking a Consumer Intervenor’s Novel Idea
Homeowners insurance is one of the most heavily regulated industries in the United States. Regulations aim to protect consumers from arbitrary rates and unfair practices and ensure that insurers can ...
The Hardest Part of Innovation in Insurance Isn’t Technology; It’s Culture
A Practical Blueprint: The Five Plays of an Innovation Culture