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Examining 5 Key Factors Fueling MGA Growth—and Emerging Challenges Ahead
Managing general agents account for over $100 billion in annual premium, or 10 percent of the total property/casualty market—and their share continues to grow. Meanwhile, new MGA formations are ...
Unpacking a Consumer Intervenor’s Novel Idea
Homeowners insurance is one of the most heavily regulated industries in the United States. Regulations aim to protect consumers from arbitrary rates and unfair practices and ensure that insurers can ...
The Hardest Part of Innovation in Insurance Isn’t Technology; It’s Culture
The insurance industry is notoriously behind the curve when it comes to innovation. But what explains the gap between insurance and other industries? In my experience, innovation in insurance isn't ...
A Practical Blueprint: The Five Plays of an Innovation Culture
In Part 2 of a series of articles on innovation in insurance, "The Hardest Part of Innovation in Insurance Isn't Technology; It's Culture," Haden Kirkpatrick offers some remedies to fix incentives, ...
Rebuilding Negotiation Talent: Why This Skill Is Missing and How to Fix It
Negotiation determines the outcome of nearly every litigated claim in our industry, yet it remains one of the least systematically developed skills inside many claims and defense organizations. After ...
AI in Property/Casualty Insurance: Why Trusted Data Is the Missing Link
Artificial intelligence (AI) is moving rapidly from experimentation to execution in the property/casualty insurance industry. From AI-driven claims estimation to predictive underwriting and fraud ...
The Future of Knowledge in Insurance: From Training to AI-Powered Productivity
Like many legacy sectors, the insurance industry has long relied on structured courses and compliance modules to onboard and train new employees. Such an approach measures training success by ...
6 Warning Signs for Insurers: How to Anticipate, Respond to Pipe Freezes
The polar vortex and related harsh weather conditions in many parts of the U.S. last winter led to elevated risks of pipe-freeze incidents from the Northeast and Midwest all the way down through the ...