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AI for Policy and Claims: Should Insurers Build or Buy?
More insurers are dipping their toes into the AI pool. In fact, 57 percent of insurance organizations think AI will be the most important technology over the next three years. But a lot of that ...
Agentic AI Is Coming. Insurers Can Help Boost Adoption
When people talk about the forces driving AI innovation, the spotlight usually falls on tech giants and research labs. These institutions may build the models and release the breakthroughs, but ...
Investing in Your Company’s Long-Term Viability
If you are a veteran of the insurance industry like me, then you can attest to just how radically the landscape has changed since the dawn of the new millennium a quarter century ago. While the ...
Underwriting’s Quiet Revolution: Moving From Reaction to Precision
For years, insurers poured resources into modernizing consumer interfaces and touting their improvements. Meanwhile, underwriting remained largely untouched. It was slow, stable and resistant to ...
War of Words
It's not every day that the chairman and CEO of one of the world's largest insurance companies issues open warfare against an entire industry. While no one was surprised that Chubb's Evan Greenberg ...
Digging Into Tesla’s Liability in Crash Case: Where’s the Data?
Two experts on autonomous vehicle safety recently dove into legal arguments and engineering factors that shaped last week's landmark jury decision against Tesla, at one point surfacing an important ...
Cyber Insurance Can Incentivize Resilience—If Regulators Let It
The cyber risk landscape has transformed dramatically over the past decade. Among other things, email phishing attacks have become more pervasive and sophisticated, with threat actors leveraging ...
AI and Retirees: How to Supplement Your Workforce
Anyone hiring in the insurance industry right now understands the challenge of finding qualified talent. According to The Hartford, just 4 percent of millennials surveyed in 2015 showed interest in ...