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Reimagining Homeowners Insurance in the AI-Powered Claims Era
Historically, the insurance claims process was built on paper files, and that infrastructure has not fundamentally changed in more than 100 years. It's long overdue for a refresher. Even as carriers ...
Are Your Risk Prediction Models at Risk of Falling Asleep at the Wheel?
Risk models aren't just actuarial artifacts anymore; they're strategic assets. Or at least, they should be, and the use of AI is accelerating the opportunities. According to PwC's 2024 Global Risk ...
Negotiation Is the Job: Reframing Defense Work in an AI-Enhanced Era
If you're in the business of resolving litigated or non-litigated claims, you're in the business of negotiation. The math is simple: Most litigated matters are resolved without going to trial. That ...
Insurance Leaders Can Leverage AI to Become Industry Influencers
A group of insurance executives met recently for a company meeting. Following their discussions of sales and product development plans, they attended training to become thought leaders. To start the ...
The Underwriter Redefined
For decades, underwriting was defined by manual processing and a great deal of paperwork. Broker submissions typically arrived by email, requiring underwriters or their assistants to manually re-key ...
The Governance Test for AI in Underwriting
Artificial intelligence is reshaping insurance underwriting. Submission intake, triage, routine data collection and pricing models for low-complexity risks are increasingly automated, while ...
On Innovation in Insurance
It is 1921 and the insurance industry looks quite different than it will in a century. Automobile policies are bound annually, and insurance risk is often spread across entire states as opposed to ...
Fire Following Earthquakes: What’s the Risk to Insurers?
While most homeowners and commercial property owners may not purchase earthquake insurance, standard insurance policies provide coverage for fire damage, including any fire losses that may result ...