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Lessons From 25 Years Leading Accident & Health at Crum & Forster
Crum & Forster's (C&F) Accident & Health (A&H) Division proudly celebrated its 25th anniversary, a milestone that reflects just how far we've come. What began as a small, scrappy ...
Modern Underwriting Technology: Decisive Steps to Successful Implementation
For commercial insurers, modernizing front-line underwriting technology is now critical to stay competitive in a fast-moving market where risks and customer expectations are constantly shifting. ...
Navigating Seasonal Spikes in Insurance: Lessons From the 2025 LA Wildfires
The insurance industry has always operated in cycles. Natural disasters, seasonal weather patterns and unexpected catastrophic events create predictable surges and lulls in demand. What remains far ...
Six Forces That Will Reshape Insurance in 2026
The insurance industry is entering one of its most promising periods as market conditions shift. As carriers continue to invest in modern infrastructure, they will find new markets opening up. ...
Negotiation by Design: Why Writing Beats Talking
In the modern litigation environment, negotiation is no longer a soft skill. It is the dominant process by which 99% of litigated claims resolve. This reinforces the importance of mechanics—the ...
Five AI Trends Reshaping Insurance in 2026
Insurers are famously slow to sign on to emerging trends and technology. This cultural tendency to take the long view is often helpful, as actuarial science plays out over years if not decades. The ...
Why ‘Good Enough’ Is Killing Insurance: The Hidden Cost of Satisficing
Organizations routinely acknowledge crises, commission studies, launch initiatives — and change almost nothing. This pattern has a name. Herbert Simon received the Nobel Prize in Economics in 1978 ...
How Insurers Can Avoid Post-Merger Technology Failure
M&A transactions remain one of the most powerful levers for insurers seeking growth, diversification and operational scale. While the number of transactions has declined in the last year, deal ...