Increasing Operational Efficiency: Strategies for Innovators and Industry Giants

Carrier Management Magazine • Quarter 2 2022 Edition

The giant innovator on the cover of this edition teases to the content in these pages, including the accounts of two executives of insurance industry giants, who describe investments in technology to make their operations more efficient.

At a time when inflation worries and investment volatility loom large, carriers like Nationwide and The Hartford are still growing bottom lines. They have spent hundreds of millions of dollars on technology in past years—investments that have ultimately resulted in lower-cost business models for 2022.

In This Issue

Cover Story: Giants and Innovators

Tech Arms Race Favors Giant Commercial Carriers

Midway through a recent interview, the leader of a key business at The Hartford paused to ask a question relevant to executives at carriers that don't have 11-digit premium volumes or capital levels ...

Executive Viewpoint

Claims/Legal

Leadership and Management

Risk Alerts

Operations and Finance

Reserves and Inflation: Insurers Got This!

According to an analysis of loss reserves published in mid-March by Assured Research, 2021 marked the 16th straight year that the U.S. P/C industry's loss reserves developed favorably—by about ...

InsurTech Trends

From the Editor

Giants and Innovators

The giant innovator on the cover of this edition teases to the content in these pages, including the accounts of two executives of insurance industry giants, who describe investments in technology to ...