Preparing for an AI Native Future
Artificial intelligence is becoming a core competency for insurers that want to stay competitive in the face of geopolitical volatility, shifting claims patterns, ...
Leadership & Strategy
To Bundle or Not: Kin Now Offers Auto and Home Insurance in Florida, Texas
Kin, a direct-to-consumer digital personal lines insurer, announced the launch of auto insurance in Florida and Texas. The auto insurance is currently available as part of a bundle or as a standalone ...
Allianz Built an AI Agent to Train Claims Professionals in Virtual Reality
One thing that experienced adjusters will probably tell you about learning to be a better claims handler is to get more…well…experience. Years and years of it.
The insurance industry has always operated in cycles. Natural disasters, seasonal weather patterns and unexpected catastrophic events create predictable surges and lulls ... In the modern litigation environment, negotiation is no longer a soft skill. It is the dominant process by which 99% of litigated claims resolve. This reinforces the ...
Navigating Seasonal Spikes in Insurance: Lessons From the 2025 LA Wildfires
20,000 AI Users at Travelers Prep for Innovation 2.0; Claims Call Centers Cut
Days after announcing a deal to equip 10,000 engineers and data scientists at Travelers with AI assistants, the insurance company's leader detailed "differentiating domain expertise" around data and ...
Negotiation by Design: Why Writing Beats Talking
Zurich Makes £7.7 Billion Bid for UK Cyber Insurer Beazley
Zurich Insurance Group AG has made an offer to buy Beazley Plc, valuing the UK-listed cyber insurer at about £7.67 billion ($10.3 billion). The Swiss insurer offered to buy London-based Beazley at ...
10,000 Travelers Employees Get AI Assistants via Anthropic Partnership
Nearly 10,000 engineers, data scientists, analysts and product owners at Travelers are being empowered with personalized AI assistants, Travelers announced in mid-January. In a joint announcement ...
Expense Ratio Analysis: AI, Remote Work Drive Better P/C Insurer Results
In separate reports last week, AM Best and Morgan Stanley analyzed P/C insurance industry expense ratios, with one reporting a 2.4-point drop over the past decade and the other projecting another ...
Nearly Half of 100 Largest P/C Insurers Destroy Value: ACORD
"Sustainable value creators" among the 100 largest property/casualty insurance carriers generated more than twice as much of their value through underwriting than through investment activities over a ...