Leadership
Good Leaders Show Genuine Concern With Words and Actions During Layoffs
The sense of trust built between executives and managers has faced tremendous challenges during the coronavirus pandemic, with thousands of workers facing layoffs and companies themselves facing ...
‘My Airplane’: Don’t Let Fear Keep You From Taking Action
Certainty is scarce right now. When we lack certainty, we lack calm and peace. Our lives feel out of control. It's daunting to capture calm in the midst of chaos. But when we seize control in times ...
No Events = No Networking?
Arguably, the greatest asset I own after 30 years in the insurance industry is my network. My network was built over decades of engagements. To be clear, all of those engagements were face to face. I ...
‘Finding Meaning’ Amid the COVID-19 Pandemic
The COVID-19 pandemic has not only caused a tremendous amount of death, but it has also altered society's ability to perform and experience the traditional rituals of dying, which are necessary to ...
From IT Leader to C-Suite: A Natural Path for Insurer CEO
A career path that starts in the technology department and ends with the top job as chief executive officer hasn't been common in the property/casualty insurance industry, but it was a natural one ...
Business Leaders Overestimated Their Digital Readiness to Adapt to the Pandemic
Most business leaders overestimated the state of their digital transformation (DX) efforts, hindering their ability to adapt to the pandemic, reveals a new survey from software company Pegasystems ...
Pandemic Reinforces Innovation Culture at Root
In many respects, we unintentionally built Root to weather situations like the COVID-19 pandemic. We have always been fueled by our passion for identifying what's not working and rolling up our ...
Finding Common Ground: Beware Of Always Or Never
Let's start with the normal distribution curve. Have I lost you already? Most of us know the normal distribution curve, also known as a bell curve. It sits on an x/y axis. It starts low, gradually ...