Executive Viewpoint: One AI Won’t Save You
The property/casualty insurance industry has made artificial intelligence a top strategic priority for three consecutive years. It has invested accordingly. And it has, ...
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The Big Dog Is Off the Tech Porch: State Farm as ‘Next Gen Good Neighbor’
You'd have to roll back the calendar a few decades to find a time when competitive moves by the nation's biggest auto and home insurer were described with the phrase, "The big dog is off the porch." ...
How Your ORSA Can Be Retooled for a Competitive Advantage
As a carrier executive, you probably don't get excited at the thought of complying with regulations like the Own Risk Solvency Assessment, commonly known as ORSA.
Severe convective storms (SCS) were once referred to by the insurance market as a secondary peril. This classification has since changed to "frequency peril," as in ... For many drivers, auto insurance has quietly become one of the fastest‑rising household expenses—one they can no longer absorb without trade‑offs. The insurance industry has invested heavily in technology to improve the efficiency and thoroughness of claims operations. And it's working. AI and automation are ...
Severe Convective Storm Losses Surge
The Insurance Affordability Squeeze: Why Auto Carriers Are at an Inflection Point
Fostering Talent Growth Through Generational Knowledge Transfer
The insurance workforce is undergoing a fundamental shift. Aging demographics, evolving employee expectations, and accelerating technology adoption are converging. For insurers and brokers, this ...
The Adjuster Role Is Changing, and Training Needs to Account for It
Analysis: Japanese and Korean Insurers to Accelerate M&As in the U.S. and Globally
Insurers in Japan and Korea have shown unprecedented demand for M&As and strategic investments overseas in the past few years, targeting opportunities in both developed and emerging markets. ...
Balancing Authenticity and Compliance in Creator-Led Insurance Marketing
Most property and casualty insurers do not question whether creator-led marketing works. The issue is control. The format introduces something traditional advertising lacks: lived experience. A ...
Executive View: AI Strategy in Insurance Requires Plug-and-Play Operating Model
The insurance industry is entering a phase of artificial intelligence (AI) adoption where the primary constraint is no longer capability. Most core use cases, including submission intake, ...