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QBE NA’s CEO Sees No Pacmans Gobbling Brokers Among InsurTechs
As a veteran of the insurance brokerage side of the business, QBE NA's chief executive has heard the predictions that online distribution would replace traditional brokers, but he doesn't see any ...
To Avoid Being COVID-19 Villains, P/C Insurers Need to “Overcommunicate”
One thing is almost certain in most crises: property/casualty insurance companies will be painted as villains. Consumer activists, plaintiffs lawyers and politicians have already started and will ...
QBE NA Reveals Its Identity With Jones at the Helm
For Todd Jones, a great moment comes when a former client from his days at Willis Towers Watson calls and wants to do business with him. Now, as chief executive officer of QBE North America, Jones ...
Modernizing the Finance Function: Achieving Rapid Results Through Micro Transformation
The insurance and reinsurance industry is notoriously slow to change, with many companies unable to fully take advantage of innovative new technology. Burdened with legacy systems and constrained by ...
From Insurer COO to Reinsurer CEO: Andrade Rolls Up His Sleeves at Everest Re
Although his early dreams of covering world events as a foreign correspondent were never realized, Juan Andrade, the new chief executive of Everest Re, has seen and done almost everything in the ...
InsurTechs Will Not Shape the Industry’s Future Alone
InsurTech was once the Wild West of the insurance industry. Many of InsurTech's early players came from outside insurance after observing the industry struggle to deliver what was, in their view, a ...
Why Current Cyber Risk Management Techniques Are Inadequate
Insurers have been blindly moving to expand access and coverage in cyber insurance despite their inability to confidently assess and quantify holistic cyber risk. Visibility of the exposure remains ...
Supporting Underwriting, Claims Decisions With the Science of Behavioral Economics
Successful insurance product administration requires consistent, accurate decisions from the evaluation of submissions at underwriting to the adjudication of claims. Effective decision operations are ...