A look into the evolution of CLTV and analytics programs with insights from Zurich Insurance Group, HCC Service Company and CSAA Insurance Group
"We are very bullish on AI, and we're leaning into it." That's how Alan Schnitzer, chief executive officer of Travelers, responded to a recent question from an investment analyst who wanted specifics ...
As a group, the top 50 global property/casualty insurers grew premiums by 8.3 percent in 2024, but four of them, individually, grew by more than 20 percent, including Progressive which vaulted into ...
A new P/C insurance industry survey report reveals some of the key challenges that independent agents are facing, including providing quotes within customers' expected time frames—or finding ...
In spite of the fact that almost half of homeowners insurance customers faced higher premiums in 2025, the average customer satisfaction score tallied by J.D. Power barely budged from the average in ...
2024 marked the 7th straight year of double-digit growth for the U.S. excess and surplus lines market, but the top 25 players no longer command 70 percent of the pie, according to a new report. AM ...
When it comes to personal auto insurance, Progressive has been outpacing GEICO and State Farm in terms of growth and posting better loss ratios for years. But customer satisfaction scores are another ...
Insurance industry scientists put the spotlight on Northern U.S. cities in a new research paper about hurricane potential under a warmer climate scenario, finding that New York's insured losses could ...
Property/casualty insurers have started to broadcast the fact that they have earned spots on Ward's list of 50 top-performing insurance companies for 2025, but only one was named for 35 straight ...
The forward blind zones of six top-selling vehicles grew over the past 25 years as pedestrian and bicyclist fatalities soared, a new comparison technique developed by the Insurance Institute for ...
A recent analysis by S&P Global Market Intelligence reveals that the pace of growth in the U.S. excess and surplus lines market slowed to 13.4 percent in 2024, down from 14.5 percent a year ...