A look into the evolution of CLTV and analytics programs with insights from Zurich Insurance Group, HCC Service Company and CSAA Insurance Group
A recent survey of more than 1,200 global businesses found that as AI adoption accelerates, 82% of respondents report positive impacts on their organizations. Global insurance brokerage Gallagher ...
The North American insurance market experienced a decline in the total number and aggregate value of merger and acquisition deals in 2025 compared to 2024, according to S&P Global Market ...
In separate reports last week, AM Best and Morgan Stanley analyzed P/C insurance industry expense ratios, with one reporting a 2.4-point drop over the past decade and the other projecting another ...
Conning puts the size of the total addressable middle market at more than $150 billion, and with no carrier commanding more than a 5 percent share, the segment has become more attractive to insurers. ...
"We are very bullish on AI, and we're leaning into it." That's how Alan Schnitzer, chief executive officer of Travelers, responded to a recent question from an investment analyst who wanted specifics ...
As a group, the top 50 global property/casualty insurers grew premiums by 8.3 percent in 2024, but four of them, individually, grew by more than 20 percent, including Progressive which vaulted into ...
A new P/C insurance industry survey report reveals some of the key challenges that independent agents are facing, including providing quotes within customers' expected time frames—or finding ...
In spite of the fact that almost half of homeowners insurance customers faced higher premiums in 2025, the average customer satisfaction score tallied by J.D. Power barely budged from the average in ...
2024 marked the 7th straight year of double-digit growth for the U.S. excess and surplus lines market, but the top 25 players no longer command 70 percent of the pie, according to a new report. AM ...
When it comes to personal auto insurance, Progressive has been outpacing GEICO and State Farm in terms of growth and posting better loss ratios for years. But customer satisfaction scores are another ...
