Brand Management & Sales
Opportunity in Disruption: Preparing for InsurTech’s Elon Musk or Steve Jobs
I recently wrote an article for Carrier Management offering some thoughts about the possibility that an InsurTech would develop a killer app. A killer app, as its name suggests, slays the ...
China’s Online Insurer ZhongAn Announces SoftBank Investment; Overseas Growth Planned
ZhongAn Online P&C Insurance Co. Ltd., the first Internet-only insurer in China, announced its subsidiary ZhongAn International will receive a strategic investment from SoftBank Vision Fund, ...
Opinion: Insurers Should Relax and Embrace Amazon’s Potential
Whenever Amazon.com Inc. eyes expansion into a new industry, the stalwarts of that space shudder. A Reuters report on Thursday that the e-commerce giant has been talking to insurers about introducing ...
Amazon Reportedly Considering UK Insurance Comparison Site
Amazon.com Inc. is sounding out some of Europe's top insurance firms to see if they would contribute products to a UK price comparison website in what would be a major foray by the U.S. online retail ...
‘Killer Apps’ and the Amazon Effect on Legacy Carriers
Once upon a time, in 1994, Amazon entered the commercial marketplace as an online bookstore. While Amazon was not the first company to offer this service, it was the first to offer to deliver any ...
Agent and Insurance Carriers: The Changing Nature of Their Relationship in a Customer-Centric World
Auto insurance shoppers are placing a greater importance on having more services provided to them today versus five years ago, underscoring the fact that shoppers are increasingly demanding more ...
Travelers CEO Schnitzer: Agents, Brokers Have a Place, Even With InsurTech Investments
Travelers Chairman and CEO Alan Schnitzer said that independent agents and brokers still have a place with the insurer even as it continues exploring InsurTech innovations for its operations. "Yes, ...
What Insurers Can Learn About Customer Success From SaaS Models, Netflix and Amazon
No one purchases insurance from a carrier because he wants to. It doesn't taste good, drive fast, make you thin, keep you warm or save time. Nevertheless, many of the hardworking individuals who are ...