External Perspective
Viewpoint: What’s on Tap for Insurance Digital Marketing in 2025?
Historically, insurance has had a reputation as an industry slow to embrace change. However, it's safe to say that technology and customer expectations are leaving insurers with no choice but to ...
Viewpoint: As Insurance Losses Outpace Premiums, State Regulators Play a Critical Role
Along with the rising cost of living in many facets of families' daily lives, property insurance availability and affordability continue to be a challenge across the U.S. Inflation has been ...
U.S. E&S Sector Is Booming…But Is it Too Much Business to Handle?
The excess and surplus lines and specialty insurance market is booming and looks set to continue its upward trajectory. The question is whether the sector currently has the resources to take ...
Meet CM’s Guest Editor: SAS Institute’s Fitz Fitzgerald
If you ask Carrier Management's Guest Editor Michael (Fitz) Fitzgerald to describe his career path to his current role as Insurance Industry Advisor for SAS Institute, he'll likely offer an analogy ...
Prepare for the Soft Market: Why You Need to Set Performance Metrics Now
On the face of it, it appears to be a good time to be an underwriter. A combination of historic underperformance, an elevated risk outlook and investor reticence is encouraging underwriters to push ...
Meet Your New Employee: Advanced AI
Much of the discussion around how to manage the advanced forms of artificial intelligence—machine learning, generative AI, large language models—deals with them only as technologies. This is a ...
Bold Movers and Losers: Incumbents Need to Act While InsurTechs Stumble
At a time when InsurTechs face major headwinds and incumbent insurers benefit from market tailwinds, it's time for the traditional insurers to make bold strategic moves, McKinsey partners said in a ...
Unsyncopated Clocks: ‘Fire and Flood’ Book Highlights Insurers’ Climate-Change Late Show
Scientists have been sounding the climate-change alarm for decades. But despite these dire warnings, a large swath of the public still refuses to believe, and both policymakers and businesses have ...