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Insurance carriers, are you and your defense counsel ready for the "perfect storm" of litigation that is coming once the pandemic is over? Are your teams trained to defend against the increasing wave ...
When business leaders try to build a customer-centric culture, they often overlook a key issue that can doom the whole effort: Many employees don't think they have a customer. Sure, the customer is ...
The Covid-19 pandemic has crushed the economy, sent joblessness soaring, and killed over a million people worldwide. But there are a few ways in which the pandemic may prompt society to improve, and ...