Creating Certainty: Now and in the Future

Companies don't have a choice about the timing and magnitude of a crisis like COVID-19. What will define a company is the choices leaders make from this point forward. How do we move beyond managing ...

Clarity Critical for Startups in Crisis

Personally, my experience at a startup in 2008 taught me that in times of disaster there is a huge premium on both capital and clarity. The capital you have available may be beyond your control based ...

What Reinsurance Execs Say About Social Inflation

While some observers reported a letup in social inflation during COVID-19 lockdown periods, reinsurance executives speaking at a recent conference said they fear U.S. jury verdicts and settlements ...

Finding Common Ground: Beware Of Always Or Never

Let's start with the normal distribution curve. Have I lost you already? Most of us know the normal distribution curve, also known as a bell curve. It sits on an x/y axis. It starts low, gradually ...

‘Casual Collisions’ and ‘Sharper Focus’

I could never have anticipated fully what the next months would bring after Westfield initiated its business continuity plan on March 12, 2020. My company's response was energetic and focused, so ...