Executive Viewpoint
What Reinsurance Execs Say About Social Inflation
While some observers reported a letup in social inflation during COVID-19 lockdown periods, reinsurance executives speaking at a recent conference said they fear U.S. jury verdicts and settlements ...
Finding Common Ground: Beware Of Always Or Never
Let's start with the normal distribution curve. Have I lost you already? Most of us know the normal distribution curve, also known as a bell curve. It sits on an x/y axis. It starts low, gradually ...
The Revolution Is Here: What Insurance Leaders Need to Know
Long before cellphones, Starbucks and Twitter, there was insurance. You can look back to the advent of society and find some form of the concept. In 4000 BCE Babylon, contracts protected merchants ...
Cyber Turned Inside-Out: Three Years After NotPetya
The NotPetya malware attack of June 2017 changed the future of cyber insurance and the way companies manage the risk. Initially believed to be a ransomware attack, NotPetya instead wiped data from ...
‘Casual Collisions’ and ‘Sharper Focus’
I could never have anticipated fully what the next months would bring after Westfield initiated its business continuity plan on March 12, 2020. My company's response was energetic and focused, so ...
After COVID: The Road Ahead for Agents
Looking ahead to the days after the COVID-19 crisis, the need for some changes in the independent agency channel becomes clear. The channel needs more—and better—digital capabilities. During the ...
InsurTechs Will Not Shape the Industry’s Future Alone
InsurTech was once the Wild West of the insurance industry. Many of InsurTech's early players came from outside insurance after observing the industry struggle to deliver what was, in their view, a ...
After Crisis, It Won’t Be Business as Usual—It Will Be Business Done Better: Opinion
As the insurance industry begins to settle into the new norm of working from home (WFH), most companies will be questioning the very fundamentals of their day-to-day operating models. Staff will, of ...