Executive Viewpoint
AI for Policy and Claims: Should Insurers Build or Buy?
More insurers are dipping their toes into the AI pool. In fact, 57 percent of insurance organizations think AI will be the most important technology over the next three years. But a lot of that ...
Agentic AI Is Coming. Insurers Can Help Boost Adoption
When people talk about the forces driving AI innovation, the spotlight usually falls on tech giants and research labs. These institutions may build the models and release the breakthroughs, but ...
Long-Term Thinking and Scale Keys to Travelers Success: CEO Schnitzer
When an S&P Global Ratings executive asked the leader of Travelers how current challenges like tariff uncertainty, inflation and geopolitical risks influence the insurer's strategy, Alan ...
The Future of Insurance Underwriting: Carriers Empowering Agents
The future of underwriting will be built on closer relationships between carriers and insurance agents, with carriers working hand-in-hand with agencies to maximize profits from their books of ...
Insurers: It’s Time to Overexplain Your Use of AI
Property and casualty insurance companies are pouring billions of dollars into artificial intelligence programs to streamline their operations, but there's a return on these investments they weren't ...
Consumer Trust Issues Hinder Industry Efforts to Close Protection Gap: Survey
Most insurance executives surveyed last year believe they have "an ethical obligation" to close the protection gap—and also believe that "lack of trust in the insurance industry" is a key barrier ...
Property/Casualty Insurance in the Era of Rising Complexity
The last half-decade has brought about tremendous change as property and casualty insurers have been operating in an era of rising complexity. Continuous shifts in the economic landscape have led to ...
Property and Casualty Insurance Trends for 2025
The year 2024 has been a volatile one for P/C carriers, prompting many insurance professionals to speculate about what 2025 has in store. On a positive note, U.S. carriers posted a $4.1 billion net ...