Executive Viewpoint
CEO Views: Successes and Failures in Dealing With Pandemic Challenges
As insurance professionals prepare for mask-free life and opportunities to exchange ideas in person, industry leaders took the virtual stage again at a midyear conference, recounting industry lessons ...
Two Smart Solutions to Help Confront the Industry’s Talent Crisis
The COVID-19 pandemic has left the insurance industry's longstanding talent crisis with new challenges—and fresh opportunities. Before the pandemic, carriers were concerned about a wave of baby ...
Executive Take: Aon’s Strategy for Diversity and Inclusion
Events over the past year have catapulted Diversity & Inclusion (D&I) into the sights of employees, investors, organizations, consumers and the board with a renewed urgency. As a result, ...
How to Achieve True Digital Transformation in Insurance
Over the last several years, businesses across all industries have been busy implementing digital strategies and fundamentally changing how they operate and deliver value to customers. Yet, digital ...
Lemonade CEO: Why Regulators Need to Engineer Equity in Insurance Prices
It takes a one-two punch to make insurance fair. I've previously argued that AI can vanquish bias in insurance, and so it can. But while machine learning can help ensure equality, it cannot ensure ...
CEO Reflections: Business Lessons From COVID-19, One Year Later
If COVID-19 has taught us any important business-related lesson in 2020, it is the importance of being agile. More than a mere business practice, this agile philosophy of quickly adapting to ...
Carriers Will Gain Plenty in 2021 by Tackling Their Tech Challenges
As we headed into 2020, and prior to the impact that resulted from the pandemic, many carriers had made investments to digitize. But amid many business priorities is where digital transformation ...
Why Auto Insurance Companies Should Drop Credit Score
COVID-19 has exacerbated socioeconomic inequality and exposed vast racial and economic disparities in America. Millions have lost their jobs, and research shows that historically under-resourced ...