Executive Viewpoint
The Future of Insurance Underwriting: Carriers Empowering Agents
The future of underwriting will be built on closer relationships between carriers and insurance agents, with carriers working hand-in-hand with agencies to maximize profits from their books of ...
Insurers: It’s Time to Overexplain Your Use of AI
Property and casualty insurance companies are pouring billions of dollars into artificial intelligence programs to streamline their operations, but there's a return on these investments they weren't ...
Consumer Trust Issues Hinder Industry Efforts to Close Protection Gap: Survey
Most insurance executives surveyed last year believe they have "an ethical obligation" to close the protection gap—and also believe that "lack of trust in the insurance industry" is a key barrier ...
Property/Casualty Insurance in the Era of Rising Complexity
The last half-decade has brought about tremendous change as property and casualty insurers have been operating in an era of rising complexity. Continuous shifts in the economic landscape have led to ...
Property and Casualty Insurance Trends for 2025
The year 2024 has been a volatile one for P/C carriers, prompting many insurance professionals to speculate about what 2025 has in store. On a positive note, U.S. carriers posted a $4.1 billion net ...
Viewpoint: Legislative Action Is Needed Now to Reduce Wildfire Risk
Wildfires, once sporadic and isolated, have escalated into frequent and devastating events, impacting not only remote forested regions but also urban communities. This alarming trend is evident as ...
Viewpoint: Role of Private Flood Insurance Has Room to Grow With NFIP Instability
Back-to-back hurricane landfalls in the span of less than two weeks have placed flood insurance in a new light for many inside and outside of the insurance industry, if not front and center. Images ...
GenAI: Why Many Insurance Companies Are Getting It Wrong
Since November 2022 when OpenAI brought LLMs and GenAI to the broad public, I have discussed AI with more than 100 insurance companies, both big and small. Nearly every one of them has conducted at ...