
Executive Viewpoint


Amazon and Agents: How Did Leaders Read The Tea Leaves?
Back in 2017, Next Insurance CEO Guy Goldstein wasn't envisioning that his InsurTech would launch a portal of insurance agents just two years later. When Carrier Management asked Goldstein, eight ...
How Strategy Follows Technology
Any business in any industry is subject to the limitations of the technology available to bring products and services to consumers. The most sophisticated businesses are those that find the most ...
Insurance Withdrawal Puts Sports and Festival Events at Risk
While there was debate about the wisdom of the Tokyo Olympics proceeding as scheduled given the current health conditions, the insurance industry dodged a bullet with the go-ahead. According to ...
Ping An Insurance Chairman: Digitalization Helps People ‘Make More Intelligent Decisions’
Digitalization has become a buzzword today, with concepts such as digital government, digital currency, digital health care and digital enterprises. It seems many traditional things can appear trendy ...
CEO Views: Successes and Failures in Dealing With Pandemic Challenges
As insurance professionals prepare for mask-free life and opportunities to exchange ideas in person, industry leaders took the virtual stage again at a midyear conference, recounting industry lessons ...
Two Smart Solutions to Help Confront the Industry’s Talent Crisis
The COVID-19 pandemic has left the insurance industry's longstanding talent crisis with new challenges—and fresh opportunities. Before the pandemic, carriers were concerned about a wave of baby ...
Executive Take: Aon’s Strategy for Diversity and Inclusion
Events over the past year have catapulted Diversity & Inclusion (D&I) into the sights of employees, investors, organizations, consumers and the board with a renewed urgency. As a result, ...
How to Achieve True Digital Transformation in Insurance
Over the last several years, businesses across all industries have been busy implementing digital strategies and fundamentally changing how they operate and deliver value to customers. Yet, digital ...