Executive Viewpoint

Social Inflation and the Risk of D&O-GL Clash

Social inflation is the primary explanation offered for the need to increase general liability and excess casualty premiums in the last two years. With social inflation, injured parties are more ...

‘Well Done Is Better Than Well Said’: Retiring CEO Reflects

Next year I will be retiring from the National Association of Mutual Insurance Companies, an organization founded to advance the cause of member companies and their policyholders. It's been my work ...

Leading When The World Restarts: InsurTech Executive Views

How has the pandemic changed you personally? As a leader? How will it change your company? How should the industry plan to respond to future pandemics? Carrier Management asked carrier, reinsurance ...

Leading When The World Restarts: Executive Views

Overcommunication: A Leadership Lesson From the Crisis

If you asked business leaders at the beginning of March if they thought allowing staff to work from home was an efficient way to run a company, I bet the overwhelming majority would have said no. ...

COVID Challenges: Perspective on P/C Insurance Leadership and Operational Productivity

From a personal perspective, the pandemic crisis has especially highlighted the importance of abiding by a driving purpose and core values. I have tried to function and act by our company's core ...

How AM Best’s Workforce Stays Productive, Maintains a Sense of Belonging

Across the United States, work-from-home mandates helped to quell the spread of the COVID-19 virus. AM Best moved quickly to get out in front of the work-from-home curve and help its entire workforce ...

Walls Between Life and Work Come Down

One of my team talked about resilience and courage being key words to describe the way our business has dealt with the new realities of a COVID-19 world. These are words I equate with the men and ...

Next Insurance: Getting Small Businesses Back to Work

I strongly believe that insurance is a social good, and as a company Next Insurance strongly values a customer-centric approach to service. The challenges of the pandemic have motivated us as an ...

Leading Through a Storm With No Clear End

I have heard a number of business leaders across the country discussing the early days of the COVID-19 response and their experience with continuing operations while protecting the health and safety ...