Communicating in a Crisis

The global pandemic has forced many companies to transition to work-from-home, with no way of knowing when employees will be able to return to the office or how different things will be when they do. ...

Don’t Let Negative Emotions Take Control

The social distancing measures we've adopted in the face of this global pandemic have caused many people to feel increased stress, isolation and loneliness, which not only takes a toll on our mental ...

Leading Through Crisis

As of this week, many companies are finding they have begun to quickly execute the business continuity plans they have developed and documented in order to address the ongoing COVID-19 crisis. ...

Good Habits of 5 Successful Leaders

Many leaders can cite good habits that have helped them stay grounded, healthy and effective while achieving success in business and in life. As a successful insurance executive, you probably have ...

For Leaders, Silence Can Accomplish Plenty

Sometimes silence can go a long way toward helping leaders support their teams. A recent posting with the Random Acts of Leadership blog argues that silence can actually be a very effective strategy ...

An Empathetic Approach to Leadership and Insurance

The first point of contact with an insurer for most consumers is when they take out a policy or when they make a claim—neither of these experiences are easy or straightforward at best. At worst, ...