emotional intelligence News
How Emotional Intelligence Makes Leaders More Effective
Despite recent research and shifting perspectives, the importance of having emotionally intelligent leaders is still often overlooked. More often, motivation, previous successes and technical ...
20 Tips for Leaders: Developing Your Emotional Intelligence
There are no shortcuts to becoming an emotionally intelligent leader. It's hard work. For individuals who didn't start their insurance careers with EI competencies that they developed in school or in ...
Stop Hiring for Insurance, Tech Smarts; Hire for EI to Find True Leaders
On the second day of a two-day business and innovation event late last year, close to 2,500 executives sitting in the audience of Lincoln Center auditorium held their breath—literally—about 20 ...
Developing Empathic Concern
One of the hallmarks of emotionally intelligent leaders is the degree of empathy they display with team members, according to psychologist and EI expert Daniel Goleman, who also says there are three ...
25 Tips for Leaders: Managing Yourself
Insurance executives are bombarded with self-improvement advice—articles pushed to their smartphones and emails flooding their inboxes hyping books and courses that promise to pave the way to ...
Remorseful Toyota CEO? Most People Don’t Think Leader Apologies Are Sincere
Do we believe apologies by people who have committed a transgression? It depends on their power status, according to a university study. The new international study including the University of Haifa ...
Setting PURE Group Apart: The EQ Strategy for Successful Member Engagement
When the founders of PURE Group set out to create a new insurance company in 2006, the challenge was a large one. Insurance was, and continues to be, a mature market with well-entrenched leaders. ...
Inside Carrier Management’s 2Q Magazine: The Rise of AI and EI in Insurance
As part of its "Watson at Work" campaign, IBM in early April released a series of videos showing cognitive systems helping people do their jobs. One video shows Watson, IBM's cognitive computing ...