Industry News
With Customer Reviews Increasingly Polarized, Communication Is Key: Trustpilot
The U.S. insurance industry has lost its "average" customer, with 88% of all reviews now either 1-star or 5-stars, according to a new report by customer feedback platform Trustpilot. Reviews tend to ...
U.S. Personal Lines Insurers Ask for Less Rate After Period of Catch-Up
It appears as though auto and home insurers have caught up, appropriately matching premium to risk in their portfolios. According to a new report from insurance industry rating agency AM Best, rate ...
AIG Agrees to Acquire Everest’s Colombian Operations
American International Group (AIG) announced it has entered into a definitive agreement to acquire Everest Group's Colombian insurance subsidiary. AIG said the acquisition of Everest Compañía de ...It’s a Good Thing? Martha Stewart to Get Into Home Insurance With Hint
Hint, a self-described "home management platform," has launched with a $10 million seed round of funding and the original influencer of all things having to do with the home living. Well-known ...
NICB Warns of Rising Contractor Fraud During Awareness Week
To recognize the sixth annual Contractor Fraud Awareness Week held between May 18 and 22, the National Insurance Crime Bureau is reminding homeowners and businesses to remain vigilant about the ...
Progressive Is Biggest Auto Insurer, Surpassing State Farm: S&P GMI
The numbers aren't all in, but it looks like Progressive is now the biggest private passenger auto insurer, based on an analysis from S&P Global Market Intelligence that shows Progressive ...
Florida Surplus Lines’ HO Premiums Now Average About the Same as Admitted Market
The cost of a surplus-lines homeowners policy in Florida is now about the same as admitted-market HO policies, reflecting the growing trend for excess and surplus firms across the state and beyond, ...
NCCI: Workers Comp Calendar Year Combined Ratio at 91; Accident Year CR 102
U.S. workers compensation net written premium decreased 0.2% in 2025, according to the National Council on Compensation Insurance (NCCI). NCCI reported that while the calendar year 2025 combined ...