CCC Intelligent Solutions Inc., a software-as-a-service platform for the property/casualty insurance industry, introduced the CCC First Party Claim Portal, a digital capability aiming to streamline the casualty claims process for insurance customers and their policyholders.

The First Party Claim Portal enables injured parties to digitally interact with their insurer, exchange information pertaining to an auto-related injury claim and receive claim status in real time. Financial services company USAA collaborated with CCC to bring this capability to reality. USAA is also the first auto insurer to leverage the CCC First Party Claim Portal.

The First Party Claim Portal is the latest service in CCC’s casualty claims technology offering, which spans first- and third-party claims management. At first notice of loss, an insurance staff adjuster can invite the injured party to login to the First Party Claim Portal, set up their communications preferences and begin taking advantage of a range of digital capabilities, including mobile document sharing and real-time text or email updates on claims status.

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Carpe Data, a next-generation provider of emerging and alternative data for the insurance industry, announced Coterie Insurance is now using the Minerva platform to implement granular business classification data into its underwriting workflow.

Carpe Data will equip Coterie Insurance with proprietary data on 85-90 percent of insurable small businesses across all industries, providing insights into more than 40 million businesses, according to a Carpe Data press release. With access to other data and indicators, proximity to risk, customer reviews, business description, new or updated business services and offerings, operating hours and more, Coterie Insurance can identify the business and spot potential risks.

In addition to its claims automation technology, Carpe Data also provides small commercial insurers with advanced classification, risk characteristics, and predictive scores for more than 45 million businesses across the U.S.

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Insurity, a provider of cloud-based software for insurance carriers, brokers, and managing general agencies, announced its commercial partnership with Dream Payments and connectivity to J.P. Morgan Payments digital payments services.

Dream Payments is a FinTech company that powers a cloud-based API and embedded payment services that enables financial institutions, insurance companies, and software platforms to offer digital payment services. J.P. Morgan’s Payments business combines the firm’s treasury services, trade, card, and merchant services capabilities.

Sure Claims Payments, powered by Dream Payments and with connectivity to J.P. Morgan Payments, aims to enable property/casualty insurance organizations to improve their end user experience through an automatic disbursement process, while still maintaining a fallback check fulfillment capability. The payments service enables insurers to manage payments with a single process flow.

Sources: CCC Intelligent Solutions, Carpe Data, Insurity