CNA created a new executive position focused on integrating technology and operations, and hired an Axis Capital veteran to fill the job. Over at Chubb, the insurer hired a former Allied World senior vice president to become its new Property and Technical Lines director for Continental Europe.


CNA, with an eye on the Internet of Things, has appointed Joseph Merten to fill the newly-created role of executive vice president, Technology and Operations.

Merten most recently served as senior vice president of Axis Capital, where he led “transformation programs” that included implementing new organizational models, processes and technology infrastructure to increase operational performance. In his new job, Merten will report directly to CNA Chairman and CEO Dino Robusto, and help fuel CNA’s strategy of both elevating and integrating technology into all parts of its business operations.

Robusto, in prepared remarks, said the impact of the Internet of Things, big data and other new technology underscored the importance of integrating new technologies and a “user-friendly digital experience” into CNA’s operations.

Before CNA and Axis Capital, Merten held leadership roles at Grant Thorton and LECG, where he led the Operations and Consulting Practices within LECG’s insurance industry vertical.


Chubb appointed Alf Müller as Property and Technical Lines director for Continental Europe.

In his new role, Müller will be responsible for the development and profitable growth of Chubb’s portfolio in each of these business lines, leading a team of line managers and underwriters across the continent.

Müller will be based in Paris and his appointment is effective immediately.

Müller is a veteran insurance industry executive with more than 18 years’ experience, with a focus on the energy, property and construction market in various management and underwriting positions in Germany, France and the U.K.

Previously, Müller was at Allied World Assurance Co., Europe, where he was most recently senior vice president and global head of Onshore Construction, and handled the company’s global onshore construction book of business.

Sources: CNA, Chubb

Topics Europe Tech Chubb