Commercial Lines
Despite High Satisfaction Rate, Customers May Still Switch Auto Carriers After a Claim
Though customers may report being very satisfied or satisfied with their overall auto claims experience (94 percent), one-third may still consider switching carriers, according to a newly released ...
Eight Straight Years of Workers Comp Profits: What Could Go Wrong
Workers compensation insurance stands out as the most profitable major U.S. commercial insurance product line over the last five years, bolstered by relative claims stability and enduring loss ...
Lawsuit Claiming Racism at Tesla Draws Almost 240 Black Workers Saying ‘Me Too’
A Black former assembly line staffer at Tesla Inc. is moving to add hundreds of other workers to his 2017 lawsuit in which he called the electric-car maker's production floor a "hotbed for racist ...
Repricing Is Not Reunderwriting
A rising tide carries all boats. That rings true currently in commercial insurance. Carriers have broadly brushed aside concerns about geopolitics, inflation and natural catastrophes and reported ...
Another Soft Market Is Inevitable
In recent weeks, executives of brokers and carriers have been delivering mixed messages about conditions in the commercial insurance market. "The long curve, the larger trend, is bending in a ...
Cyber Insurance: A Growth Market for Insurers With Some Caveats
As demand for cyber insurance continues to grow, insurers must remain vigilant in managing the changing risk associated with the line of coverage. According to today's DBRS Morningstar's commentary ...
P/C Insurers Impress Shoppers With Digital Channels, But Servicing Existing Customers Lags
Though insurers do a good job attracting new customers shopping for policies via their digital channels, they fall short when it comes to servicing existing customers, a new industry report shows. ...
The Supreme Court Handed Google and Twitter a New Line of Defense
The U.S. Supreme Court handed social media companies a new line of defense as they face an increasing number of lawsuits alleging their algorithms have harmed users — whether by addicting children ...