Breaking Down Silos: The Role of the CUO Today

Describing her role as Global Chief Underwriting Officer, Casualty at XL Catlin, Nancy Bewlay noted that there is only "a little bit of the classic" role—in other words, the role of making calls on ...

Underwriting in 2018: InsurTechs Eye Analytics, Automation

Underwriting is the nucleus of the insurance business. For centuries, human beings have performed this process, evaluating a risk to determine whether or not it is insurable at a profit for the ...

Leading a Technology Company: A New Challenge for Insurance Carrier Execs

YouTube videos featuring insurance company chief executives can be revealing. Take the comments of Allianz CEO Oliver Bäte on his recent listening tour published to the group's YouTube channel Nov. ...

Zurich's Fernandez: Leading by Connecting People and Ideas

When Carrier Management asked Zurich's chief underwriting officer in North America to describe his leadership style, he relied on the input of his team to answer the question. "We do upward feedback ...

Does Your Leadership Style Fly?

Merrick Rosenberg was addressing the Princeton Regional Chamber of Commerce this November when his past came back to haunt him. The CEO of Take Flight Learning in Marlboro, N.J., and a sought-after ...

Zurich NA CUO: Trust-Based Human Relationships Still Central to Great Underwriting

Zurich North America has been investing in predictive analytics since 2006, but a dozen years later, the organization's chief underwriting officer stresses the idea that the human element in ...

How Hippo Insurance Is Putting Homeowners Customers First

Remember when companies like Kayak, Netflix and Amazon quickly upended the travel, entertainment and retail industries? They created streamlined, user-friendly online experiences and found ways to ...

Four Types of Artificial Intelligence: How to Decide Which One to Apply to Commercial Insurance Decisions

As artificial intelligence (AI) gains more widespread adoption in insurance and other industries, we see four distinct uses for it. In this article, we examine them and describe some current and ...

Chubb CUO Sees Small-Biz Market More Reachable With Low-Touch Underwriting

An industry with 75-100 percent of small commercial business potentially written on a straight-through basis—untouched by human underwriters—is on the near-term horizon, and Chubb is embracing ...

Tribal Knowledge + Tech Creates Exponential Potential for Underwriters: XL Catlin's Global Casualty CUO Bewlay

At a time when job research across industries produced by universities and consultancies often lists "insurance underwriter" among professions particularly vulnerable to automation, the chief ...

Stop Thinking Regional vs. National; Start Thinking Smarter About Technology

Regional or national? That's a question producers have long considered when deciding where to place their business—whether to go with a regional company that has close relationships with their ...

Don't Get Lost in the Noise: A Guide to Self-Leadership

Leadership is about having a vision and inspiring others. This has been and will always be true, but modern leaders and high achievers face the challenge of processing information faster than ever ...