Features
Q&A: Don’t React to Rumors on A.M. Best’s New Model, COO Mosher Says
A.M. Best is overhauling the calculation of the Best's Capital Adequacy Ratio used in its assessments of insurer capital strength, but higher resulting risk charges and correspondingly lower BCAR ...
BCAR Revisited: Understanding A.M. Best’s New Model
Carriers can toss out old playbooks that helped them map financial metrics into A.M. Best ratings, according to rating agency analysts, who are putting finishing touches on a new capital adequacy ...
Agent Onboarding Solution Checklist for Insurance Companies and Agencies
Companies rely on agents to drive growth, but the onboarding process typically moves slowly due to corporate, regulatory and verification requirements. The delay in bringing agents on board directly ...
The Underwriting Staffing Challenge: Recruitment Strategies for a Vanishing Talent Pool
The war for talent has hit the insurance industry with incredible force. Having weathered the recent "Great Recession" with its record unemployment rates, company downsizings and mass professional ...
The First Audience
"As I looked at the aggressive nature of our plan, there was a set of people who didn't fit the plan or didn't have the right skill set or didn't have the right attitude. We're hiring like crazy for ...
Insurance Customers, and How to Keep Them by Using Connected Technology
It seems that no matter the industry, customer expectations for personalized service are high, and getting higher. Insurance customers now commonly make comparisons based on experiences in other ...
What Is the Meaning of Diversity in Asia?
Awareness of diversity started to develop within the Asia-Pacific region in the early 2000s, but in the present day, understanding and application of diversity and inclusion in Asia still varies ...
More Content from Marsha Egan: Strategies for Managing Work—and Life
Taking a long-term view isn't just good advice for liability insurers writing long-tail casualty business. It also makes sense for property/casualty managers and executives who feel as if their work ...