Embracing artificial intelligence in insurance is a race, but one that experts describe as a race to the starting rather than the finish line.
When insurance customers call to file a claim after a car crash or natural disaster, they expect answers—not a dropped call or buggy application. But IT performance ...
In the transportation industry, one bad accident can do more than derail a route—it can threaten a company's future. Rising premiums and stricter underwriting standards are forcing fleet operators ...
When extreme weather events strike, property/casualty insurance providers can count on a deluge of customer service calls from policyholders with high personal and financial stakes. Each weather ...
Mercury Insurance, headquartered in Los Angeles, Calif., appointed Steve Bennett as its senior director of climate and catastrophe science. In this new position, Bennett will build and lead a team ...
The property/casualty insurance sector has long operated on a foundation of robust data analytics, with public sector information serving as a cornerstone for risk assessment, premium pricing, and ...
When an S&P Global Ratings executive asked the leader of Travelers how current challenges like tariff uncertainty, inflation and geopolitical risks influence the insurer's strategy, Alan ...
Hackers are tricking employees at companies in Europe and the Americas into installing a modified version of a Salesforce-related app, allowing the hackers to steal reams of data, gain access to ...
Acquiring a book of business has traditionally been viewed by carriers as a necessary evil, a complex, time-consuming, and often tedious undertaking. This process, whether driven by mergers, ...
Some property/casualty insurers talk about experimenting with artificial intelligence to automate call center responses and back-office operations. But that's not the road to turbocharging growth ...
