CTO / Technology
AI-Driven Threats Driving Spending Plans: AXIS
Nearly 82% of executives surveyed by AXIS Capital Holdings Limited said their organizations plan to increase their cybersecurity budgets over the next 12 months, while 75.2% said they are likely to ...
20,000 AI Users at Travelers Prep for Innovation 2.0; Claims Call Centers Cut
Days after announcing a deal to equip 10,000 engineers and data scientists at Travelers with AI assistants, the insurance company's leader detailed "differentiating domain expertise" around data and ...
Six Forces That Will Reshape Insurance in 2026
The insurance industry is entering one of its most promising periods as market conditions shift. As carriers continue to invest in modern infrastructure, they will find new markets opening up. ...
Expense Ratio Analysis: AI, Remote Work Drive Better P/C Insurer Results
In separate reports last week, AM Best and Morgan Stanley analyzed P/C insurance industry expense ratios, with one reporting a 2.4-point drop over the past decade and the other projecting another ...
Five AI Trends Reshaping Insurance in 2026
Insurers are famously slow to sign on to emerging trends and technology. This cultural tendency to take the long view is often helpful, as actuarial science plays out over years if not decades. The ...
Why ‘Good Enough’ Is Killing Insurance: The Hidden Cost of Satisficing
Organizations routinely acknowledge crises, commission studies, launch initiatives — and change almost nothing. This pattern has a name. Herbert Simon received the Nobel Prize in Economics in 1978 ...
AI, Litigation Funding and Market Crosscurrents: What CM Readers Cared About in 2025
As 2025 unfolded, Carrier Management readers gravitated toward features that explored the intersection of technology, economics, and strategy. From artificial intelligence transforming underwriting ...
Carrier Management’s 2025 Top Features (Reader’s Picks Unlocked)
Underwriters and actuaries are less worried about AI taking their jobs. But maybe claims professionals and insurance agents should be more worried. Those are the takeaways I pulled out of two of the ...