Brand Management & Sales
You Can’t Advertise Your Way to a Great Customer Experience
What would it take to convince people that your business delivers a great customer experience? For tech giant Microsoft, the answer was more than $1 billion. That's how much the company reportedly ...
QBE Selling U.S. Agency Biz For $300M
QBE Insurance Group Ltd. announced Tuesday that it is selling its U.S. agency businesses to California-based Alliant Services Inc. for about $300 million and exiting the distribution business. The ...
Brown & Brown Selling Axiom Re Assets to Beach Re
In connection with a strategy to exit the reinsurance brokerage space, insurance intermediary Brown & Brown, Inc. said it is selling certain assets of subsidiary Axiom Re LP to Beach Re Limited ...
2014 in Video, Courtesy of Carrier Management
Carrier Management's video interviews ran the gamut in 2014, from an evaluation of life without TRIA, to employee talent, the reinsurance market, expansion, P/C industry expectations for 2015 and ...
Marsh’s Top 10 U.S. Casualty Trends for 2015
Marsh's U.S. Casualty Practice sees a number of new insurance trends shaping the market in 2015, including a softening market, new capacity, and the greater use of data to enhance underwriting. Marsh ...
Where Should Carriers Invest: Technology or Agency Relationships?
Deep Customer Connections, a research and consulting firm, is teaming up with Wells Media on a research project that will be published in Carrier Management in 2015. The topic: Where Should Carriers ...
State Farm Releases Vehicle Recognition App for Car Buyers
State Farm announced its latest mobile app, CarCapture, allowing car buyers instantaneously get information about cars they like as soon as they seen them. The idea is that anyone in the market for a ...
CinFin Eyeing High-Net Worth Market Biz Expansion
Late last week, Cincinnati Financial Corporation announced a five-year plan for its lead property/casualty insurance subsidiary, The Cincinnati Insurance Company, to bring enhanced insurance products ...