Viewpoints
Embracing the Future of Catastrophe Modeling
This year, 2017, marks the 30th anniversary of the beginning of catastrophe modeling. Back in 1987, after a few quiet decades of natural catastrophes in the United States, the idea of ...
Agents Still Rule; Consolidation Ahead, State Auto CEO Says
As part of our continuing look at the Future of Insurance (kicked off in the third-quarter edition), Carrier Management asked State Auto CEO Michael LaRocco his view on the question of how insurance ...
Standing Up a New Insurance Carrier: Super Regional State Auto Goes Digital for Real
A lot of property/casualty insurers are talking about digital transformations these days but the change taking shape at a midsized super regional carrier in Columbus, Ohio is different from the rest, ...
Don’t Fear Digital Disruption: Embrace and Learn From It
For companies and their executives who are struggling to adapt to digital disruption, three PwC experts have a simple recommendation: embrace it, and learn from it. The trio writes in a recent ...
A Gemba Walk Helps Leaders Lead Better: American Family CEO Salzwedel
Take a Gemba walk. That's a leadership tip from Jack Salzwedel, chairman, president and CEO of American Family Insurance. In a Dec. 1 LinkedIn blog posting, Salzwedel outlined what the word means and ...
Handling Tough Negotiations: Advice from a Chief Claims Officer
Many people think about negotiations in a formalized way: offer, demand, counter, counter to the counter and so on. This back-and-forth dance can make many feel uncomfortable. However, negotiation is ...
Data Analytics: Fueling the Future of Insurance
When you read about another new carrier carving out market share, how do they do it? Although they may not be established or a "big name," they harness technology and use data effectively from ...
Former CNA Chair Chookaszian Reveals the Industry’s Unused Asset: Customers
When you serve as a director for five public companies and two dozen insurance technology service providers, you travel quite a bit. Sharing economy innovations have opened a world of new experiences ...