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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims

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The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
How Modern Is ‘Modern Enough’ for Insurance Applications?
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
What Berkshire’s CEO Abel Said About Insurance

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Viewpoints

Opinion: Risks and Opportunities as Airships Return to the Skies

When a massive helium-filled airship designed by Flying Whales, a French manufacturer, takes to the air for the first time in 2021, it won't be against the backdrop of the Eiffel Tower. Instead, ...

How a Confluence of Generations Is Leading Our Industry Into the Future

The insurance industry has never been more diverse than it is today, and that diversity extends far beyond the ratios of men to women. Four of the six living generations are now laboring side by side ...

Absorb Fear: Former GE CEO Immelt Explains How to Lead Through Volatility

When a former leader of GE spoke at a New York City forum late last year, recent media discussions about the decline of the industrial giant and his shortcomings at the helm were of little concern. ...

At Long Last, an Insurance Company Proud of Its Human Agents—and Telling the World

A recent social media debate on insurance innovation was sparked by a State Farm TV ad in which the insurance giant celebrates the superiority of its thousands of human insurance agents compared to ...

Five Years, Five Top Carrier Management Exclusives Unlocked

In February, Carrier Management marked its fifth anniversary of publishing content tailored for property/casualty insurance executives, directors and future leaders. Before looking ahead to 2019, we ...

Between an Ant and a Grasshopper, Lemonade’s Results ‘Most Improved’

The three U.S. venture-backed InsurTech carriers we have been tracking for several quarters have more money, more premium and more losses as we head into the last quarter of the year. During the ...

An Instagram Strategy Can Help Create the Next GEICO Gecko

I recently moved to New York City from a comfortable, tree-lined New Jersey suburb, leaving behind three floors, a basement, a backyard and side porch for 1,000 square feet on busy West 55th Street. ...

Slice Labs CEO Attia: Business Cards With No Titles Reaffirm Our Distributed Decision-Making Culture

This article is part of Carrier Management's Cultural Q&A series featured in the Nov/Dec 2018 print edition. Q: There is a famous saying, "Culture eats strategy for breakfast." Do you agree? Do ...

The Hanover CEO Roche: Culture Focuses on Companywide Success

This article is part of Carrier Management's Cultural Q&A series featured in the Nov/Dec 2018 print edition. Q: There is a famous saying, "Culture eats strategy for breakfast." Do you agree? Do ...

AmFam Chair & CEO Salzwedel: Strategy Feeds Culture

This article is part of Carrier Management's Cultural Q&A series featured in the Nov/Dec 2018 print edition. Q: There is a famous saying, "Culture eats strategy for breakfast." Do you agree? Do ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Chad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersLaura BoettcherGender Balance as a Business StrategyKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches Insurers See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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