Viewpoints
Leading Through a Storm With No Clear End
I have heard a number of business leaders across the country discussing the early days of the COVID-19 response and their experience with continuing operations while protecting the health and safety ...
Creating Certainty: Now and in the Future
Companies don't have a choice about the timing and magnitude of a crisis like COVID-19. What will define a company is the choices leaders make from this point forward. How do we move beyond managing ...
Situational, Authentic Leadership Needed for Crisis and Beyond
A leader sets the tone during any crisis. We've all faced challenging times, whether an individual crisis felt by our own company or a broader crisis impacting the industry or nation. The global ...
Clarity Critical for Startups in Crisis
Personally, my experience at a startup in 2008 taught me that in times of disaster there is a huge premium on both capital and clarity. The capital you have available may be beyond your control based ...
My First Days of Leadership—During a Global Pandemic
A global pandemic was certainly not in my 90-day plan when I assumed this role in February, but it's shaping how my leadership team and I are leading today and will lead in the future. From the start ...
Flexibility and Patience Helping Insurance Leader Through COVID Challenges
Over the years, I have been described as "old school" or "set in his ways." Having been in the insurance business since June 1, 1977, I guess there is a legitimate reason. I am getting old. Never in ...
What Reinsurance Execs Say About Social Inflation
While some observers reported a letup in social inflation during COVID-19 lockdown periods, reinsurance executives speaking at a recent conference said they fear U.S. jury verdicts and settlements ...
Finding Common Ground: Beware Of Always Or Never
Let's start with the normal distribution curve. Have I lost you already? Most of us know the normal distribution curve, also known as a bell curve. It sits on an x/y axis. It starts low, gradually ...